Mariam Rufai Rahman
Calgary,Alberta
Summary
Seasoned Human Resources Business Partner with a strong focus on developing and executing HR strategies that align with business objectives. Demonstrated success in enhancing employee relations, talent management, and organizational development, resulting in improved workforce performance. Core competencies include strategic planning, conflict resolution, leadership coaching, and change management. Proven ability to streamline HR processes and implement effective change initiatives to support organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resource Business Partner
Government of Alberta
11.2023 - Current
- Delivered strategic guidance to clients on workforce planning.
- Coordinated with Talent Acquisition to formulate effective workforce recruitment strategies.
- Offered strategic counsel to leadership on organizational structure and compensation services.
- Offer consultations and guidance to department clients on HR programs related to organizational development.
- Engaged in initiatives requiring coordination across governmental bodies.
- Created comprehensive response materials ensuring timely delivery on priority tasks.
- Delivered proactive Employee Relations support and offered prompt, actionable guidance to resolve workplace concerns.
- Offered ER guidance to management for resolving challenges including supervision, attendance, and performance concerns.
- Conducted research on ER solutions and prepared actionable recommendations.
- Conducted interviews with relevant parties and presented findings to the Deputy Head or designate.
- Drafted Letters of Reprimand, Suspension, Dismissal, and Demotion with leadership guidance.
Human Resources Consultant
NS Provincial Housing Agency
07.2021 - 09.2023
- Directed operations for a diverse portfolio spanning over 1500 properties managed by senior leaders and supervisors.
- Designed and executed HR initiatives that matched departmental objectives, increasing employee engagement by 46%.
- Developed and implemented 'Ask HR' platform weekly for improved dialogue.
- Coached and supported on diverse topics including equity, diversity and inclusion, performance management, organizational structure and workforce planning.
- Facilitated guidance for line managers to address underperformance by creating Letters of Expectation and implementing Performance Improvement Plans.
- Conducted thorough investigations on internal issues, achieving a 100% resolution rate.
Human Resources Advisor
Dalhousie University
11.2020 - 07.2021
- Enhanced recruitment processes by integrating strategic hiring methodologies.
- Facilitated resolution of outstanding problems by reviewing academic recruitment forms and communicating with relevant stakeholders.
- Conducted internal inquiries addressing biases in academic appointments.
- Documented final investigation results and proposed resolutions to guide faculty decision-making.
- Compiled necessary details and determined suitable resources to address disciplinary, grievance, sick leave, and legal issues.
- Led and co-led strategic and ad hoc projects focused on process improvement, accreditation, and emerging priorities.
Human Resources Advisor
IWK Health Center
01.2020 - 10.2020
- Oversaw the entire recruitment cycle including creation of job adverts, application review and interview guide formulation.
- Offered expertise to leadership on compliant recruitment processes aligned with collective agreements, policies, and legal standards.
- Directed comprehensive reviews of recruitment protocols focusing on fairness and integrity.
- Supported HR Consultant during investigation into respectful workplace policy breach.
- Collaborated to troubleshoot issues and ensure accuracy in compensation structures.
- Maintained HR Information Systems for IWK, including SAP HCM and Success Factors.
Human Resources Business Partner
BrandCo
05.2018 - 08.2019
- Enhanced job fulfillment process through strategic planning and tech integration.
- Led engagement-focused sessions for managers, achieving a significant improvement of over 60%.
- Delivered guidance and support on diverse topics like diversity and inclusion, performance management, and organizational structure.
- Directed efforts to uncover theft-related activities across retail locations in both countries.
- Formulated actionable recommendations addressing organizational priorities.
- Executed performance review processes in collaboration with line managers to monitor employee progress.
- Contributed to planning for succession, reward distribution, and separation processes.
- Oversaw monthly payroll cycle ensuring start from end of previous month and conclusion by current month's 20th.
Human Resources Coordinator
Eko Maintenance Ltd.
04.2016 - 04.2018
- Executed talent acquisition initiatives focused on meeting both immediate and projected hiring needs.
- Provided insights on policy interpretation and application for leadership.
- Bridged communication gap by clarifying HR-related guidelines.
- Managed analysis, organization, and evaluation of positions for market advantage.
- Designed and optimized company frameworks, leading to a 50% boost in employee engagement.
- Maintained meticulous employee records in alignment with government regulations.
- Counseled line managers on career development programs.
Recruitment Assistant
Integrated Corporate Services Ltd
11.2011 - 10.2012
- Facilitated efficient submission of organized candidate records to clients.
Education
Msc - Human Resource Management
Nottingham Trent University
United Kingdom12.2015
Chartered Institute of Personnel Development -
CIPD UK
UK12.2015
Chartered Institute of Personnel Management -
CIPM Nigeria
Nigeria09.2012
Bachelor of Arts -
Olabisi Onabanjo University
Nigeria09.2011
Skills
- Workforce planning
- Employee relations
- Organizational Structure Development
- Diversity and inclusion
- Performance management
- Talent acquisition
- Leadership coaching
- Investigation techniques
- Work culture enhancement
- Strategic planning
- Policy implementation
- HR policies and compliance
Websites
Certification
- HR Metrics and Dashboarding Certificate, AIHR
- HR Business Partner Certificate 2.0, AIHR
- Workplace Investigation Workshop, CPHR AB
- Chartered Professionals in Human Resources, CPHR AB
- Collective Bargaining Foundation Course, Conciliation & Mediation Services Nova Scotia
- Change Management Foundation, PROSCI
Timeline
Human Resource Business Partner
Government of Alberta
11.2023 - Current
Human Resources Consultant
NS Provincial Housing Agency
07.2021 - 09.2023
Human Resources Advisor
Dalhousie University
11.2020 - 07.2021
Human Resources Advisor
IWK Health Center
01.2020 - 10.2020
Human Resources Business Partner
BrandCo
05.2018 - 08.2019
Human Resources Coordinator
Eko Maintenance Ltd.
04.2016 - 04.2018
Recruitment Assistant
Integrated Corporate Services Ltd
11.2011 - 10.2012
Msc - Human Resource Management
Nottingham Trent University
Chartered Institute of Personnel Development -
CIPD UK
Chartered Institute of Personnel Management -
CIPM Nigeria
Bachelor of Arts -
Olabisi Onabanjo University
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