Mariam Ramin
Toronto
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance. Knowledgeable in use of equipment, tools and CNC logic.
Overview
8
8
years of professional experience
Work History
Machine Operator
Estee Lauder
09.2020 - 04.2024
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Wait Staff Member
Le Parc
06.2016 - 10.2020
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Store Manager
SUBWAY®Restaurants
10.2017 - 09.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
Customer Service Cashier
Market Place
03.2016 - 10.2017
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Education
No Degree - National Food Safety
NFSTP
Toronto, ON04.2018
Smart Serve
Smart Server
Toronto11.2017
Skills
- Good Communication
- Problem-Solving
- Assembly and production
- Strong Work Ethic
- Production Equipment Experience
- Machinery Operations
- Shipping and Labeling
- Teamwork and Collaboration
Languages
English
Professional Working
Persian
Full Professional
Hindi
Limited Working
Timeline
Machine Operator
Estee Lauder
09.2020 - 04.2024
Store Manager
SUBWAY®Restaurants
10.2017 - 09.2020
Wait Staff Member
Le Parc
06.2016 - 10.2020
Customer Service Cashier
Market Place
03.2016 - 10.2017
No Degree - National Food Safety
NFSTP
Smart Serve
Smart Server