As a social service worker, I specialize in providing comprehensive support to individuals of all ages facing developmental, behavioral, and mental health challenges. With empathy and compassion, I create a supportive environment, assisting in essential life skills development, recreational activities, and behavioral interventions. My strong communication, crisis intervention skills, and cultural competence allow effective collaboration and support for diverse individuals. I am committed to continuous learning and contributing meaningfully to others' growth.
• Cultivated customer loyalty and satisfaction through exceptional service.
• Managed daily cash intake, projected sales, and analyzed financial statements to achieve targets.
• Provided leadership, coaching, and support to team members.
• Maintained a safe and clean environment, ensuring adherence to product quality, health, and
safety standards.
• Provided resources and support to at-risk groups.
• Engaged in community outreach and networking to expand service reach.
• Managed resource inventory and ensured efficient distribution.
• Responded to crisis situations, utilizing de-escalation techniques to ensure client and staff safety.
• Facilitated recreational programs and events.
• Delivered counseling services related to HIV/AIDS and Hepatitis C.