Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Mariam Raji

Oshawa

Summary

As a social service worker, I specialize in providing comprehensive support to individuals of all ages facing developmental, behavioral, and mental health challenges. With empathy and compassion, I create a supportive environment, assisting in essential life skills development, recreational activities, and behavioral interventions. My strong communication, crisis intervention skills, and cultural competence allow effective collaboration and support for diverse individuals. I am committed to continuous learning and contributing meaningfully to others' growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Swing Manager

Mc Donald's Port Perry
05.2023 - Current

• Cultivated customer loyalty and satisfaction through exceptional service.
• Managed daily cash intake, projected sales, and analyzed financial statements to achieve targets.
• Provided leadership, coaching, and support to team members.
• Maintained a safe and clean environment, ensuring adherence to product quality, health, and
safety standards.

Field Placement Student

Aids Committee Durham Region
01.2024 - 08.2024

• Provided resources and support to at-risk groups.
• Engaged in community outreach and networking to expand service reach.
• Managed resource inventory and ensured efficient distribution.

• Responded to crisis situations, utilizing de-escalation techniques to ensure client and staff safety.
• Facilitated recreational programs and events.
• Delivered counseling services related to HIV/AIDS and Hepatitis C.

Development Support Worker

Sunbeam Community & Developmental Service.
04.2023 - 02.2024
  • Help clients who are faced with social, emotional, behavioral, and developmental challenges.
  • Participate in the assessment and interpretation of client behavior and to become engaged with client through a range of activity
  • Helping to access self-regulation and emotional-regulation strategies.
  • Respond to the behavior and social / emotional needs of clients through direct intervention and consultation.
  • Support, advocate, and facilitate on behalf of client.
  • Working with a client in a 1:1 setting reinforcing and instructing about social skills
  • Contribute to the development and implementation of preventative programs to foster healthy school environments, in collaboration with other professionals, family, and community
  • One-to-one support services for client

Volunteer

Pleasure Crest Behavioral Health Services
01.2021 - 04.2022
  • Provided personalized care and support to children and adults with developmental disabilities, including autism spectrum disorders and fetal alcohol spectrum disorders.
  • Assisted individuals in developing essential life skills, such as communication, social interaction, and daily living activities.
  • Implemented behavioral intervention strategies and crisis prevention techniques to ensure a safe and supportive environment.
  • Collaborated with a multidisciplinary team of therapists, educators, and healthcare professionals to create individualized care plans.
  • Conducted recreational and leisure activities to promote socialization and community integration.
  • Supported individuals with dual diagnoses of developmental delay and mental health issues in residential and community settings.
  • Assisted with personal care tasks, household chores, and transportation to medical appointments and community outings.
  • Implemented behavior management plans and provided crisis intervention when necessary, using de-escalation techniques and positive reinforcement strategies.
  • Provided respite care for families and caregivers, offering much-needed relief and support in times of need.

Skills

  • Empathy and Compassion
  • Communication Skills
  • Organization and Time Management
  • Problem-Solving and Decision-Making
  • Adaptability and Flexibility
  • Cultural Competence
  • Teamwork and Collaboration
  • Behavioral Management Skills
  • Client-Centered Approach
  • Safety Awareness
  • Continuing Education and Development
  • Mobility Assistance

Certification


  • Certificate of Social Service Work
  • Food Handler Certified
  • Naloxone Certified
  • Certificate of WHMIS
  • Certificate of Standard First Aid & CPR
  • Certificate of AODA
  • Certificate of Human Rights

Timeline

Field Placement Student

Aids Committee Durham Region
01.2024 - 08.2024

Swing Manager

Mc Donald's Port Perry
05.2023 - Current

Development Support Worker

Sunbeam Community & Developmental Service.
04.2023 - 02.2024

Volunteer

Pleasure Crest Behavioral Health Services
01.2021 - 04.2022
Mariam Raji