Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MARIAM OMAR

Toronto,ON

Summary

Bilingual candidate with more than 4 years of experience in sales administration and 3 years experience in administration within a variety of industries. I have extensive experience reporting sales and forecasts, handling customer relations, creating and maintaining databases.

Overview

8
8
years of professional experience

Work History

Showroom Sales Administrator

Haworth
Toronto, ON
12.2021 - 01.2024
  • Prepared weekly reports on sales, and forecasts and generated contracts, proposals, and invoices.
  • Managed business development pipeline and maintained database of customers and prospects to track opportunities, follow-ups, and account history.
  • Streamlined administrative processes for increased efficiency, implementing organized filing system for easy access to documents.
  • Organized networking events at showroom for increased brand visibility, managed logistics and promotional materials.
  • Supported sales representatives in creation of accurate quotes, proposals, and contracts to close deals faster.
  • Assisted in on-boarding process for new sales team members by providing training on our CRM system and other tools.

Sales Administrator

Knowledge Circle
Ottawa, ON
08.2019 - 10.2021
  • Logged contracts and maintained client database and processed invoices.
  • Assisted in lead generation efforts by managing department/organization contact lists.
  • Coordinated and scheduled over 100 clients weekly and also worked at optimized schedules to take on as many new clients.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Organized weekly workshops, activities, and practice sessions for clients.

Medical Administrator

Athlete's Care
Ottawa, ON
01.2018 - 03.2019
  • Processed payments, refunds and collected outstanding balances
  • Assisted in training new staff on medical record processing and filing procedures
  • Developed and implemented filing system for medical records to improve efficiency
  • Ordered medical and laboratory supplies and equipment
  • Utilized electronic medical record systems to store, retrieve and process patient data
  • Maintained accuracy, completeness, and security for medical records and health information.

Property Administrator

Timbercreek Communities
Ottawa, ON
07.2016 - 01.2018
  • Managed lease agreements, ensuring timely renewals and accurate documentation.
  • Collaborated with maintenance teams to schedule routine inspections and repairs, maintaining high standard of property upkeep.
  • Implemented rent collection procedures, minimizing delinquencies and improving cash flow.
  • Provided regular financial reporting to property managers, keeping them informed of revenue trends and expenses.
  • Organized community events to promote resident engagement and foster a sense of belonging within complex.

Education

Bachelor of Arts - Criminology

Carleton University
Ottawa, ON

Skills

  • Sales Pipeline Management
  • Tracking & Data Analysis
  • Production and Logistic Support
  • Customer Relationship Management
  • Events Coordination
  • Schedule Coordination
  • CRM Software (Hubspot, Zoho, and Microsoft)
  • Administrative Support

Languages

English
French

Timeline

Showroom Sales Administrator

Haworth
12.2021 - 01.2024

Sales Administrator

Knowledge Circle
08.2019 - 10.2021

Medical Administrator

Athlete's Care
01.2018 - 03.2019

Property Administrator

Timbercreek Communities
07.2016 - 01.2018

Bachelor of Arts - Criminology

Carleton University
MARIAM OMAR