Mariam Nourallahi
San Jose
Summary
Dynamic professional with experience at Kaiser Permanente, excelling in patient intake and appointment scheduling. Proven ability to enhance communication between patients and healthcare providers while fostering team collaboration. Recognized for delivering exceptional customer service and creating a supportive environment, contributing to improved patient satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Kaiser Permanente
San Jose
07.2025 - Current
- Assisted patients with check-in and appointment scheduling processes.
- Provided support to medical staff during patient intake procedures.
- Facilitated communication between patients and healthcare providers.
- Offered support and assistance to community members.
- Collaborated with team members to improve patient service delivery.
Supervisor
Pizza My Heart, Inc.
San Jose
10.2022 - Current
- Supervised daily operations to ensure team efficiency and productivity.
- Trained new staff on safety protocols and operational procedures.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Assisted in resolving customer inquiries and complaints promptly.
- Coordinated inventory management to maintain stock levels and accuracy.
Education
Some College (No Degree) - Molecular Biology
CSU Monterey Bay
Seaside, CASome College (No Degree) - Biology
De Anza College
Cupertino, CAHigh School Diploma -
Santa Teresa High School
San Jose, CA06-2022
Skills
- Patient intake
- Appointment scheduling
- Communication facilitation
- Patient support
- Team collaboration
- Customer service
Accomplishments
- 3.6 GPA
- Medical Terminology
- Human Anatomy and Physiology
Certification
- CPR Certified
Affiliations
- Interested in baking, the gym, and animals.
Timeline
Volunteer
Kaiser Permanente
07.2025 - Current
Supervisor
Pizza My Heart, Inc.
10.2022 - Current
Some College (No Degree) - Molecular Biology
CSU Monterey Bay
Some College (No Degree) - Biology
De Anza College
High School Diploma -
Santa Teresa High School
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