Mariam Mahmud
Calgary,AB
Summary
Accomplished Office Assistant with a proven track record at J.O. Falope & Co., enhancing office productivity and client satisfaction through expert bookkeeping and exceptional communication skills. Demonstrated ability to streamline administrative processes, achieving a significant improvement in efficiency. Skilled in Microsoft Office and adept at fostering professional client relationships. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Office Assistant
Prime Party Rentals
06.2023 - 12.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Supported staff members with administrative tasks, improving productivity across various departments.
- Facilitated seamless communication between departments by routing calls and relaying messages accurately and in a timely manner.
Office Assistant
J.O. Falope & Co. (Chartered Accountant)
10.2019 - 03.2022
- Proficient in managing office tasks such as filing, data entry, scheduling, and handling correspondence.
- Experience in assisting with bookkeeping tasks, such as data entry and reconciliation of accounts.
- Skilled in using Microsoft Office Suite (Excel, Word, and PowerPoint) for creating reports and managing data.
- Strong attention to detail and accuracy in managing financial documents and records.
- Excellent verbal and written communication skills for interacting with clients and colleagues
- Monitored and tracked budgets and expenses.
Office Assistant
Adron Homes and Properties Ltd
04.2015 - 12.2018
- Efficient task management, prioritization, and record-keeping to ensure smooth office operations.
- Advanced in Microsoft Office Suite.
- Skilled in professional verbal and written communication with clients, visitors, and colleagues.
- Experienced in front-desk operations, client interaction, and resolving inquiries or issues effectively.
- Accurate data entry, scheduling, and preparation of error-free documents and communications.
- Effective in scheduling, appointment coordination, and task prioritization to consistently meet deadlines.
- Proficient in handling invoices, receipts, petty cash, and tracking office expenses.
- Strong interpersonal skills and adaptability for working effectively within a team environment.
- Dedicated to ensuring the confidentiality and security of sensitive company and client information.
- Understanding of real estate terms, processes, and market trends relevant to the industry.
- Competent in managing office supplies, travel arrangements, and executing general administrative tasks.
Education
Certificate - Medical Office Assistant And Unit Clerk
Bow Valley College
Calgary, AB08.2024
National Diploma - Accounting
Federal Polytechnic Ede
Osun State, Nigeria09.2020
Skills
- Listening Skills
- File Organization
- Problem-solving skills
- Time Management
- Filing
- Computer and Data Entry
- Communication Skills
- Front Desk
- Mail handling
- Appointment Setting
- Medical Terminology
- Basic accounting
- Administrative Support
- Bookkeeping
- Supply Restocking
Languages
English
Certification
Associate Member of Accounting Body West Africa ( AAT/027771) June 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Office Assistant
Prime Party Rentals
06.2023 - 12.2023
Office Assistant
J.O. Falope & Co. (Chartered Accountant)
10.2019 - 03.2022
Office Assistant
Adron Homes and Properties Ltd
04.2015 - 12.2018
Certificate - Medical Office Assistant And Unit Clerk
Bow Valley College
National Diploma - Accounting
Federal Polytechnic Ede
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