Mariam Hussein
Kingston,Ontario
Summary
Friendly, outgoing and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience with assisting customers. Dedicated to resolving issues, answering customer questions. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Score Pizza
02.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Front Desk Receptionist
Flysvos INC
03.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer problems and complaints.
Education
Bachelor of Science - Health Sciences
Queens University
Kingston, ON06.2027
Skills
- Payment Collection
- Cash Register Operation
- Customer Service
- Product Restocking
- Payment Processing
- Cash Handling
- ID Verification
- Organizational Abilities
- Issue Resolution
- Order Taking
Languages
English
Native or Bilingual
References
References available upon request.
Timeline
Cashier
Score Pizza
02.2023 - 10.2023
Front Desk Receptionist
Flysvos INC
03.2022 - 06.2022
Bachelor of Science - Health Sciences
Queens University
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