Mariam Hleihel
Edmonton
Summary
Graduated from Lebanese International University at Rayak campus in Lebanon. My major is Computer Science. My GPA is 2.96 from 4.0 scale.
Overview
3
3
years of professional experience
Work History
Indoor Playground
Cashier Customer Service
05.2020 - 09.2021
- Improved visitor satisfaction with timely assistance, answering questions, and addressing concerns.
- Maintained accurate records of incidents and reported any issues to management promptly for resolution.
- Monitored playground activities to maintain a safe and enjoyable experience for all visitors.
Customer Service
Tim Hortons
03.2022 - 12.2022
- Greet and assist customers
- Ensure order accuracy
- Resolve complaints promptly
- Maintain product knowledge
- Keep the service area clean
- High customer satisfaction scores
- Meeting speed of service targets
- Effective teamwork for smooth operations
- Successful promotion of new products
- Contributing to staff training and development
Cashier/Customer Service
Food Basics
01.2023 - 09.2023
- Process transactions efficiently and accurately
- Provide excellent customer service
- Maintain a clean checkout area
- Assist with stocking and inventory
- Follow return policies
- Met transaction speed targets
- Received positive customer feedback
- Contributed to team goals
- Recognized for accurate cash handling
Education
Computer Science - Computer Science
Lebanease International University
07.2024
Skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Organizational abilities
- Order Taking
- Refunds and exchanges
- Patience and Empathy
Languages
English
Professional Working
Arabic
Full Professional
Interests
- Adventure Travel
- Train Travel
- Swimming
- Dancing
- Gym Workouts
- Committed to improving personal fitness through regular participation in [sport]
- Drawing and Painting
- Music
- App Development
- Coding and Programming
- Web Development and Design
- Design and Build Websites
Timeline
Cashier/Customer Service
Food Basics
01.2023 - 09.2023
Customer Service
Tim Hortons
03.2022 - 12.2022
Indoor Playground
Cashier Customer Service
05.2020 - 09.2021
Computer Science - Computer Science
Lebanease International University
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