MARIAM HENEIN
Newmarket,ON
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of Drug pharmacology . Experienced in calculating doses, preparing compounds and detect interactions.
Overview
10
10
years of professional experience
Work History
Pharmacy Manager
IDA Aurora Ontario
08.2018 - Current
- Developing, implementing, and maintaining pharmacy policies and procedures
- Managing the ordering and maintaining records
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Improved patient satisfaction by providing personalized consultations and medication management services.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Performing regular narcotic reconciliation.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Part time pharmacist
Tuscany guardian pharmacy
05.2017 - Current
Part time pharmacist
Lighthouse compounding pharmacy
05.2017 - 08.2018
Part time pharmacist
Woodgreen pharmacy
06.2016 - 08.2018
Part time pharmacist
Remedy Rx
09.2015 - 05.2017
Relief pharmacist
Shoppers drug mart
09.2014 - 05.2017
Student Pharmacist
SDM -City of Port Coquitlam
06.2014 - 08.2014
Pharmacy volunteer
SDM -Markham
03.2014 - 05.2014
Education
Bachelor of Science - Pharmacist
Ontario
09.2014
Skills
- Patient Education
- Prescription Verification
- Records Management
- Policy Enforcement
- Staff Management
- Problem Identification
- Phenomenal Patient Relations
- Always eager to learn
- Excellent communication skills
- Willing to have membership with CSHP
Languages
English
Full Professional
Timeline
Pharmacy Manager
IDA Aurora Ontario
08.2018 - Current
Part time pharmacist
Tuscany guardian pharmacy
05.2017 - Current
Part time pharmacist
Lighthouse compounding pharmacy
05.2017 - 08.2018
Part time pharmacist
Woodgreen pharmacy
06.2016 - 08.2018
Part time pharmacist
Remedy Rx
09.2015 - 05.2017
Relief pharmacist
Shoppers drug mart
09.2014 - 05.2017
Student Pharmacist
SDM -City of Port Coquitlam
06.2014 - 08.2014
Pharmacy volunteer
SDM -Markham
03.2014 - 05.2014
Bachelor of Science - Pharmacist
Ontario
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