Mariam Girgis
AVA Karas
MOORPARK
2
Languages
15
years of professional experience
Dynamic professional with experience in customer service and team collaboration. Known for developing training programs that improve sales proficiency and streamline operations. Committed to fostering a positive customer experience and achieving performance goals.
Work History
Internal Auditor
7 Months- Processed invoices and managed accounts payable to ensure timely payments.
- Reconciled monthly bank statements, identifying discrepancies and ensuring accuracy.
- Assisted in preparing financial reports, enhancing clarity and compliance.
- Streamlined data entry processes using accounting software to improve efficiency.
- Maintained organized records of financial transactions to support audits and reviews.
Sales Associate
4 Years 11 Months- Enhanced customer engagement through personalized service and product recommendations.
- Analyzed sales trends to optimize product placement and improve customer experience.
- Led training sessions for new sales associates, fostering team collaboration and performance improvement.
- Streamlined inventory management processes, improving stock accuracy and availability.
- Maintained comprehensive knowledge of product lines to effectively address customer inquiries and concerns.
- Developed promotional strategies that increased foot traffic and boosted seasonal sales.
- Implemented feedback mechanisms to gather insights from customers, driving service enhancements.
Teller Coordinator
1 Year 1 Month- Coordinated daily teller operations to ensure efficient service delivery and customer satisfaction.
- Trained new tellers on bank policies, procedures, and customer service best practices.
- Monitored cash transactions for accuracy and compliance with regulatory requirements.
- Assisted in resolving customer inquiries and issues to enhance overall banking experience.
- Implemented process improvements that streamlined workflow and reduced transaction times.
- Collaborated with management to develop strategies for achieving branch performance goals.
- Conducted regular audits of teller activities to ensure adherence to bank standards and protocols.
Education
Bachelor of Science - Accounting
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills and
Upselling
Client relationship building
Guest services
Customer loyalty
Analytical thinking
Customer data protection
Regulatory compliance
Sales proficiency
Retail product sales
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Internal Auditor
AVA Karas
01.2026 - CurrentRead More
Sales Associate
AVA Karas Group INC
01.2015 - 12.2019Read More
Teller Coordinator
Banque Misr Bank
07.2011 - 08.2012Read More
Tanta University, Faculty of Commerce
Bachelor of Science from Accounting
Read More