I have babysat pets on Rover since 2020, I really enjoy being around animals I have also been a Roofing Laborer and Electrician apprentice for the past 3 summers, I love learning new trades and will accept any education or experience i can receive I also plan on going back to city college next school year
Nadia Fadl
Sacramento
Summary
Professional service with focus on member satisfaction and seamless service delivery. Experience in addressing member needs and ensuring positive interaction experience. Skilled in data entry and point-of-sale systems, consistently maintaining operational excellence and cleanliness. Recognized for training new team members and improving service efficiency in fast-paced environments. Reliable in supporting team efforts and maintaining high service standards.
Overview
6
6
years of professional experience
Work History
Member Service Representative
Planet Fitness
08.2024 - 07.2025
- Assisted members with inquiries and provided information on fitness programs and services.
- Processed membership applications and maintained accurate member records in the database.
- Supported daily operations by ensuring cleanliness and organization of front desk area.
- Educated new members on equipment usage and safety protocols to enhance user experience.
- Worked all shifts including overnights, opened and closed facility.
- Completed monthly tour script assessments, online CPR course and PFU courses on industrial cleaning and POS systems.
Crew Team Member
Subway
06.2022 - 03.2023
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment, adhering to safety and sanitation standards.
- Maintained cleanliness of workstations and dining areas to enhance customer experience.
- Assisted in inventory management by restocking supplies and monitoring freshness of ingredients.
Crew Team Member
Jack in the Box
05.2021 - 04.2022
- Prepared food items, ensuring quality and presentation met company specifications.
- Trained new crew members on operational procedures and customer service techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Team Member
McDonald's
09.2019 - 12.2020
- Collaborated with team members to maintain efficient workflow during peak hours.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
West Campus High School
Sacramento, CA06-2020
Skills
- Customer service
- Financial transactions
- Complaint handling
- Sales strategy
Interests
Timeline
Member Service Representative
Planet Fitness
08.2024 - 07.2025
Crew Team Member
Subway
06.2022 - 03.2023
Crew Team Member
Jack in the Box
05.2021 - 04.2022
Team Member
McDonald's
09.2019 - 12.2020
High School Diploma -
West Campus High School