Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Mariam Busari

Brampton,ON

Summary

Dynamic and dedicated customer service professional with [6years] of experience in delivering high-quality support and enhancing customer satisfaction. Proven track record of effectively managing customer inquiries, resolving issues, and providing tailored solutions to meet diverse needs. Strong communicator with exceptional interpersonal skills,Passionate about contributing to team success and continuously improving service delivery to exceed customer expectations.

Overview

9
9
years of professional experience

Work History

Sales Representatives

Canadian Tire
07.2024 - 09.2024
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Sales Associate

Molly’s Cleaning Service
06.2024 - 07.2024
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Manager

Moh Accessories Inc.
08.2020 - 03.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to expain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Sales Assistant

Zee Hair Enterprise
03.2016 - 10.2020
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.

Education

Higher National Diploma - Business Administration

Yaba College of Technology
Nigeria
09.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Clear communication
  • Excellent Multitasking
  • Strategic planning
  • Exceptional strength in planning and organization
  • Relationship Management
  • Positive Attitude

Accomplishments

Increased annual sales significantly through targeted strategies and improved team performance. Enhanced client relationships, boosting repeat business.

References

Available on request

Timeline

Sales Representatives

Canadian Tire
07.2024 - 09.2024

Sales Associate

Molly’s Cleaning Service
06.2024 - 07.2024

Sales Manager

Moh Accessories Inc.
08.2020 - 03.2024

Sales Assistant

Zee Hair Enterprise
03.2016 - 10.2020

Higher National Diploma - Business Administration

Yaba College of Technology

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Mariam Busari