Mariam Avagyan
Panorama City,CA
Summary
Dedicated marketing enthusiast with a strong background in customer service, receptionist roles, and marketing principles. Experience in both academic and work settings has helped excel in delivering excellent results and building valuable connections. Enjoying roles in reception and social media management, and seeking opportunities in these areas to contribute to organizational success.
Particularly interested in working in social media and the fitness industry. Passion for these fields drives to find innovative ways to engage audiences and support brand growth. Excited to leverage skills to help businesses thrive in these dynamic areas.
Overview
4
4
years of professional experience
Work History
Registration Assistant
Sylvia Pinckney
02.2024 - 04.2024
- Contributed to well-organized office environment through proper filing and document management tasks.
- Collaborated with admissions and financial aid departments to support student enrollment and retention.
- Guided students and parents through Free Application for Federal Student Aid (FAFSA) process, explaining eligibility requirements and ensuring accurate completion of forms.
- Followed up with students to ensure timely completion and submission of FAFSA forms, and to provide further assistance if needed.
- Offered support to students experiencing challenges during FAFSA application process, such as verifying information and resolving discrepancies
- Supported administrative staff by handling overflow calls, live chat, other types of support during peak hours.
Marketing Consultant
Franck Vigneron
08.2023 - 12.2023
- Consultant for a small business called NBS/AAF
- Conducted market research to identify growth opportunities and provided strategic recommendations for product positioning
- Recommended, planned, and implemented promotional strategies to increase market share
- Evaluated digital presence by product, service, or brand to help define digital strategies
- Researched latest trends and conducted market analysis
- Crafted compelling content to drive brand awareness and engagement, contributing to a measurable increase in online presence.
- Wrote engaging and successful marketing, advertising, and website copy.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Student Assistant
Health and Human Development
01.2020 - 12.2023
- Provided exceptional support to diverse university departments, ensuring seamless administrative and academic operations
- Collaborated with faculty and staff to successfully plan and coordinate university events and initiatives
- Conducted research and compiled reports, contributing to data-driven decision-making processes within academic environment
- Set up and assisted with audiovisual equipment operation
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
Education
Bachelor of Marketing -
California State University Northridge
18111 Nordhoff St, Northridge, CA 9133012.2023
Skills
Written Communication / Customer Support
Client Consulting / Social Media Management
Content Marketing / Microsoft Excel
Digital Marketing / Social Media Marketing
Branding / Customer Presentations
Direct Mail Campaigns / Customer Service
Scheduling / Administrative Support
Time Management / Multi-Line Telephone
Greeting and Seating clients / Document Control
Social Media Best Practices / Office Organization
Documentation And Reporting / Follow-up skills
Attention to Detail / Registration management
Critical Thinking / Data Entry
References
Available upon request
Languages
Armenian
Full Professional
Russian
Limited Working
Timeline
Registration Assistant
Sylvia Pinckney
02.2024 - 04.2024
Marketing Consultant
Franck Vigneron
08.2023 - 12.2023
Student Assistant
Health and Human Development
01.2020 - 12.2023
Bachelor of Marketing -
California State University Northridge
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