Manage and troubleshoot daily ETL workflows (150+ data feeds) powered by Control-M and SSIS packages, ensuring data is received, staged, and validated accurately across SQL server environments.
Built and tested production-grade SSIS packages in Visual Studio, now actively used by Control-M to automate daily data ingestion into SQL Server staging tables - reducing manual intervention and increasing system reliability across multiple feeds.
Re-engineered a legacy 10 - minute Control-M cleanse step into a macro-driven "SQL spreedsheet" utility, slashing runtime to
Led multiple bi-weekly release cycles by creating release branches, executing system tests, and deploying production-ready changes, ensuring stability across Control-M workflows and SQL server environments.
Lead production support for client-reporting platform: triage ~20 user tcikets/month, perform root cause analysis, and deliver fixes within
Maintain and enhance stored procedures in SQL Server that power the firm's core client-reporting platform; ensure accurate, timely, and regulation-compliant data delivery by implementing updates based on evolving business needs and batch processing requirements. Partner with cross-functional teams to translate reporting issues into actionable data logic improvements.
Coordinate with source teams to validate and onboard changes to incoming file formats, proactively testing updates across the staging pipeline to catch breaking issues before deployment. Have successfully handled multiple file structure changes, helping the team avoid production failures and ensuring seamless data ingestion with disruption to daily operations.
Translate business requirements into scalable data models and stored procedures by partnering with front-offices, ops, and risk teams; accelerated rollout of new client reports by 30%
Mentored and onboared 3 junior engineers, creating detailed playbooks and leading weekly knowledge-sharing sessions that accelerated onboarding time from 6 weeks to 3 weeks and strenghtened team cross-functionality and support coverage.
QA Engineer Intern
Ministry Of Children, Community And Social Services
01.2021 - 08.2021
Enhanced software quality by developing and implementing comprehensive testing strategies through Azure Dev Ops.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Provided detailed QA reports to stakeholders, facilitating informed decision-making.
Application Engineer
Britlite Engineering Company
05.2018 - 12.2019
Strengthened cross-functional collaboration with sales executives and business engineers to gather technical and commercial requirements, enabling delivery of tailored solutions—resulting in a 20% increase in successful proposals and improved win rates on competitive tenders.
Optimized procurement and delivery timelines by managing communication with major OEMs (e.g., Firetrace, Honeywell, GST-China, Fuji), reducing average lead times by 15% and improving the team’s responsiveness on time-sensitive projects.
Accelerated the sales cycle by preparing accurate quotations, delivery schedules, warranty terms, and contract documentation—reducing proposal turnaround time by 30%, allowing the sales team to focus on high-value opportunities.
Enhanced business development efforts by designing customized reports and presentations that contributed to a 25% increase in client engagement and supported repeat business with key accounts.
Improved conversion rates by 18% through regular engagement with new and existing customers, conducting product demos, and articulating value propositions that directly supported monthly and quarterly sales goals.
Led and supported the design of over 30+ technical projects, including lighting and fire safety systems, which improved project delivery efficiency by 25% and reduced engineering rework across multiple company deployments.
Ensured compliance with international standards (e.g., NFPA, IEC) in technical drawings, helping the team secure projects with multinational clients and reducing regulatory revision cycles by 40%.
Provided proactive post-sale support, reducing client complaints by 30% and improving customer satisfaction scores through follow-ups and ongoing technical consultation.
Education
Master of Engineering - Electrical & Computer Engineering