Mariam Al-Hamidawy
2523 California Avenue Windsor,Ontario
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
Work History
Store Associate
Dollarama
02.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Helped open the store, merchandized and stocked the empty shelves.
Pharmacist Assistant
West Tecumseh Pharmacy
05.2022 - 12.2022
- Confirmed deliveries and updating computer systems to maintain accuracy
- Received, processed and entered prescription orders into pharmacy databases
- Assisted with determining amount of medications prescribed to each patient, recorded findings with provided pharmaceutical software
- Organized and managed 60+ patients' information into correct profiles daily, while maintaining confidentiality
- Assist with phone calls, where patients call in for refills or general inquiries of specific medication
- Experience with pharmacy software such as Kroll and Yelo
Doctor's Receptionist
Dr. Amjad Zaher
10.2019 - 02.2020
- Assisted staff with calls in English and Arabic to set appointments, resulting in 20% increase in efficiency
- As well as organized files for different patients
- Ensured that tables, chairs, and medical supplies were all wiped down and sanitized after use
- Managed multi-line phone system and pleasantly greeted patients
- Maintained current and accurate medical records for patients
- Checked patient insurance, demographic, and health history to keep information current
- Recovered critical information from data back ups to restore functionality
- Monitored systems in operation and quickly troubleshot errors
Education
Diploma - Diagnostic Medical Sonography
St. Clair College of Applied Arts And Technology
Windsor, ONCurrent
High School Diploma -
Honourable W.C. Kennedy Collegiate
Windsor, ONSkills
- Flexible Schedule
- Bilingual - Arabic and English
- Quick Problem Solver
- Team Leader
- Desktop Technical Support
- Computer Proficient
- Mathematical Skills
- Organized
- Efficient
- Detail Oriented
Languages
Arabic
Limited Working
Timeline
Store Associate
Dollarama
02.2024 - Current
Pharmacist Assistant
West Tecumseh Pharmacy
05.2022 - 12.2022
Doctor's Receptionist
Dr. Amjad Zaher
10.2019 - 02.2020
Diploma - Diagnostic Medical Sonography
St. Clair College of Applied Arts And Technology
High School Diploma -
Honourable W.C. Kennedy Collegiate
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