Summary
Overview
Work History
Education
Skills
Websites
Volunteer Work
References
Timeline
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Mariam Al-Hadeethi

Ottawa,ON

Summary

An enthusiastic Biology Graduate with an array of supervisory and administrative experience within the healthcare field. Seeking a full-time position to showcase and implement skills obtained academically and professionally. Passionate about all things science, and aiming to contribute to the accessibility of scientific literature to the general population.

Overview

1
1
year of professional experience

Work History

Supervisor

Appletree Medical Group
Ottawa, Ontario
01.2022 - 08.2022
  • Applied strong leadership talents and problem-solving skills to maintain clinic efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Created successful work schedules for 15+ team members to fully staff shifts.
  • Maintained compliance with company policies, objectives and communication goals.

Medical Assistant

Appletree Medical Group
Ottawa, ON
10.2021 - 12.2021
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.

Pharmacy Technician

Shopper's Drug Mart
Ottawa, ON
06.2020 - 09.2020
  • Assisted with technical functions of dispensing 100+ prescriptions per day.
  • Participated in maintenance and operations of Pharmacy as described by the Pharmacy Standards of Practice.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.

Administrative Assistant

Rapido Messenger
Ottawa, ON
06.2020 - 09.2020
  • Assisted with technicalities of medication delivery including communication with drivers, partnering pharmacies, and patients.
  • Prepared efficient delivery routes to ensure timely delivery.
  • Ensured proper patient registration within database.

Education

Bachelor of Science (Honours) - Biology

Queen's University
Kingston, ON
04.2021

High School Diploma -

Glebe Collegiate Institute
Ottawa, ON
06.2016

Skills

  • Research
  • Performance Tracking and Evaluations
  • Scheduling and Coordinating
  • Job Assignments
  • Priority Management
  • Verbal and Written Communication
  • Resolving Complaints

Volunteer Work

Biology Department Undergraduate Representative; Queen’s University, ON (2019-2020)

· Served as undergraduate student voice in department-wide meetings.

· Attended meetings with faculty and facilitated increased student involvement in departmental matters.


Volunteer Work; Note Taker, Queen’s University, ON (2017-2019)

· Enhanced equity and access for students with disability-related functional limitations by providing detailed lecture notes.


Extracurricular; Yearbook Club, Glebe Collegiate Institute, ON (2016)

· Assisted in yearbook sales, photography and design.

References

References are available upon request.

Timeline

Supervisor

Appletree Medical Group
01.2022 - 08.2022

Medical Assistant

Appletree Medical Group
10.2021 - 12.2021

Pharmacy Technician

Shopper's Drug Mart
06.2020 - 09.2020

Administrative Assistant

Rapido Messenger
06.2020 - 09.2020

Bachelor of Science (Honours) - Biology

Queen's University

High School Diploma -

Glebe Collegiate Institute
Mariam Al-Hadeethi