Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariam Akopian

Granada Hills

Summary

Dynamic professional with a proven track record, excelling in drawer balancing and banking law compliance. Known for fostering strong relationships and delivering exceptional customer service. Adept at leveraging MS Office to enhance communication and efficiency, while consistently driving improvements based on customer feedback.

Overview

8
8
years of professional experience

Work History

Teller

Wells Fargo
07.2022 - 07.2023
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Office Assistant

City of Redondo Beach
04.2019 - 06.2022
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.

Supervisor

K-Mart Department Store
01.2015 - 04.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Observed packing operations to verify conformance to specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Gathered, organized and input information into digital database.

Education

Bachelor of Science - Accounting

DeVry University
Sherman Oaks, CA
08-2024

Skills

  • Drawer balancing
  • Banking law compliance
  • Account updating
  • Friendly
  • MS office proficient
  • Relationship building and management
  • Excellent communication skills

Languages

Armenian
Native or Bilingual

Timeline

Teller

Wells Fargo
07.2022 - 07.2023

Office Assistant

City of Redondo Beach
04.2019 - 06.2022

Supervisor

K-Mart Department Store
01.2015 - 04.2019

Bachelor of Science - Accounting

DeVry University

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Mariam Akopian