Summary
Overview
Work History
Education
Skills
Aerobics classes particularly Zumba
Timeline
Generic

Mariam Akinsanya

Moncton,NB

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Organized and dependable with willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Community Liaison and Administrative Officer

Workplace Moncton
10.2023 - Current
  • Updated reports, managed accounts, and generated reports for the company database.
  • Created, prepared, and delivered reports for the supervisor.
  • Developing and maintaining relationships with existing clients and ensuring customer relationship
  • Managed social media accounts to reach new audiences and keep followers informed about upcoming events.
  • Executed record filing system to improve document organization and management.
  • Communicated with community members to assess concerns or current issues and identify corrective measures.

Administrative Assistant

MDS Logistics
11.2022 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
  • Assisted development and implementation of new administrative procedures.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Sales Representative/ Customer Service Associate

Boots Herbals
09.2008 - 06.2022
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Informed customers about special promotions and provided detailed information for various products.

Luxury Fashion Sales Associate- Summer Temp

Tommy Hilfiger
07.2008 - 09.2008
  • Greeted and assisted customers in selecting appropriate luxury fashion items
  • Operated cash registers, tracked orders placed online or over the phone, and notified customers when items had arrived in the store.
  • Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.

Education

Master of Arts - Organizational Management

Crandall University
Moncton, NB
08.2024

Bachelor of Arts - Human Resource Management And Marketing

Keele University
07.2011

Skills

  • Advanced MS Office Suite Knowledge
  • Customer Service
  • Verbal and written communication
  • Administrative Support
  • Billing and Invoicing
  • Call Management
  • Report Generation
  • Budget Adherence
  • Presentation Design

Aerobics classes particularly Zumba

I energize and relax by taking aerobic dance classes like Zumba as my hobby.

Timeline

Community Liaison and Administrative Officer

Workplace Moncton
10.2023 - Current

Administrative Assistant

MDS Logistics
11.2022 - 08.2023

Sales Representative/ Customer Service Associate

Boots Herbals
09.2008 - 06.2022

Luxury Fashion Sales Associate- Summer Temp

Tommy Hilfiger
07.2008 - 09.2008

Master of Arts - Organizational Management

Crandall University

Bachelor of Arts - Human Resource Management And Marketing

Keele University

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Mariam Akinsanya