Maria Luisa Faria Leal Viegas
Montreal,QC
Summary
Dynamic Trainer with 5 years of comprehensive experience teaching knowledge and skills to organization's staff members. Versed in preparing educational materials, conducting seminars and workshops and managing training budgets. Used to operate under tight schedules and with little supervision. Patient and cooperative professional familiar with successful teaching methodologies.
Overview
8
8
years of professional experience
Work History
International E-commerce Trainer
Veepee
Brussels, BELGIUM
08.2018 - Current
- Responsibility of trainings for Belgium, Germany, France, Spain and Italy.
- Expertise on merchandising topics.
- Led a project of a new E-commerce tool to facilitate employees to manage their sales.
- Worked closely with Team leaders and Head offs to program qualitative trainings.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Researched emerging technologies that could be used to enhance virtual or remote training experiences.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Maintained strong knowledge of Veepee by participating in workshops, conferences and online education classes.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
E-merchandiser
Les Tissus du Chien Vert
Brussels, Belgium
07.2016 - 08.2018
- Full responsibility of campaign creation (Adding descriptions, pictures, pricing, sizes, legal warranties,...)
- Conducted market research and analyzed customer preferences to optimize product placement.
- Printed labels and tags for for-sale merchandise.
- Responsible of translation of the platform from French to Dutch and English.
- Taking product pictures and retouching them for the website.
Store Manager
Un jour ailleurs
Charleroi, Belgium
09.2015 - 06.2016
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Created weekly work schedules for store personnel.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Monitored employee performance and identified performance gaps for corrective action.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
Education
Bachelor of Arts - Stylism Modelism
Haute École Fransisco Ferrer
Brussels, Belgium06-2015
Skills
- E-learning creation
- Classroom Oversight
- Course Development
- Program Management
- Online Instruction
- Lesson Planning
- Creative Problem-Solving
- Materials Preparation
- Public Speaking
- Team management
- Personal and team trainings management
- Lead meetings with head offs, managers and other stakeholders
- Hire new employees and evaluate personal growth
Languages
French
Native/ Bilingual
English
Full Professional
Dutch
Native/ Bilingual
Lingala
Native/ Bilingual
Affiliations
- Head of Christian marriage/relationship advise ministry along with my husband.
Accomplishments
- Created a fashion capsule collection named "KGB"
- Awarded best kids accessory collection named "Pik seek"
References
References available upon request.
Timeline
International E-commerce Trainer
Veepee
08.2018 - Current
E-merchandiser
Les Tissus du Chien Vert
07.2016 - 08.2018
Store Manager
Un jour ailleurs
09.2015 - 06.2016
Bachelor of Arts - Stylism Modelism
Haute École Fransisco Ferrer
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