Maria Lucero Arauza
Fresno
Summary
Experienced Family Support Assistant with a strong focus on team collaboration and problem-solving. Successfully developed and implemented support plans, monitored family progress, and engaged in outreach to enhance service delivery and client satisfaction.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Family Support Assistant
Fresno Economic Opportunities Commission
Fresno, CA
07.2022 - Current
- Provided assistance to families in accessing community resources and support services.
- Developed individualized support plans based on family needs and goals.
- Maintained accurate records of client interactions and service outcomes for program evaluation.
- Maintained accurate records of client interactions, progress updates, and case management notes to ensure efficient service delivery.
- Monitored family progress towards established goals using evidence-based assessment tools and adjusting interventions as necessary.
Youth Advocate
Court Appointed Special Advocates For Children
Fresno, CA
09.2022 - 10.2023
- Advocated for youth in court proceedings, ensuring their voices are heard and represented.
- Facilitated communication between children, families, and the judicial system to promote understanding.
- Conducted home visits to assess living conditions and gather relevant information for court cases.
- Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
- Advocated on behalf of clients during meetings with school personnel and other stakeholders, ensuring proper representation of their needs.
Outreach Specialist
Poverello House
Fresno, CA
04.2021 - 06.2022
- Developed outreach strategies to engage community partners and increase program visibility.
- Expanded program reach by conducting research on emerging trends in community outreach methods, adapting strategies accordingly.
- Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
- Engaged current service program participants to assess current engagement and potential to develop new revenue streams.
Education
Associate of Science - Social Work
Fresno City College
Fresno, CA05-2022
Skills
- Professional boundaries
- Problem-solving
- Time management
- Multitasking Abilities
- Team collaboration
- Active listening
- Effective communication
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Youth Advocate
Court Appointed Special Advocates For Children
09.2022 - 10.2023
Family Support Assistant
Fresno Economic Opportunities Commission
07.2022 - Current
Outreach Specialist
Poverello House
04.2021 - 06.2022
Associate of Science - Social Work
Fresno City College