Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Josefa Marquez

London

Summary

Dynamic and dedicated professional with proven customer service skills honed at Byron’s Feeds. Excelled in cash handling with exceptional accuracy while fostering customer relationships that drove repeat business. Recognized for attention to detail and team collaboration, consistently exceeding productivity goals in a fast-paced environment. Fluent in Filipino, Ilocano, and Tagalog.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Knowledgeable with a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

7
7
years of professional experience

Work History

Cashier

Byron’s Feeds
11.2015 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Improved efficiency, organized checkout area for optimal workflow.

Education

Social Work

King’s University College
London, ON
04-2030

High School Diploma -

Saunders Secondary School
London, ON
06-2023

High School Diploma -

Saint Mary’s University
Bayombong, Nueva Vizcaya, Philippines
06-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Product knowledge
  • Guest inquiries
  • Attention to detail
  • Decision making aptitude
  • Sales expertise
  • Research
  • Communication skills
  • Fluent in Foreign Language (Filipino, Ilocano, Tagalog)
  • Case Management
  • Customer relations
  • Written and verbal communication
  • Order taking

Languages

Filipino
Native or Bilingual
English
Full Professional
Tagalog
Native or Bilingual
Ilocano
Native or Bilingual

Timeline

Cashier

Byron’s Feeds
11.2015 - 08.2022

Social Work

King’s University College

High School Diploma -

Saunders Secondary School

High School Diploma -

Saint Mary’s University
Maria Josefa Marquez