Maria Jose Mendoza
YORK,Ontario
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
International Wire Transfer Officer
Banco de America Central BAC CREDOMATIC
Nicaragua, Managua
11.2014 - 01.2024
- Reviewed wire transfer requests and ensured that all requirements were met prior to processing.
- Researched and resolved discrepancies related to wire transfers.
- Investigated issues related to failed or delayed payments due to incorrect routing information or other errors.
- Developed relationships with external banks in order to facilitate smoother transactions.
- Developed and implemented policies and procedures to ensure compliance with government regulations of the United States.
- Provided training to new staff members on how to process various types of wire transfers.
Administrative Assistant
Integral Technology
Nicaragua, Managua
01.2014 - 08.2014
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Answered questions from customers regarding products and services offered by the company.
- Inventoried and ordered supplies for office.
Education
BBA - Business Administration
Universidad Centroamericana
Nicaragua05-2015
Skills
- Multitasking
- Analytical
- Planning
- Active Listening
- Dependable and Responsible
- Interpersonal Communication
- Conflict Resolution
- MS Word, Excel, and Outlook
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
International Wire Transfer Officer
Banco de America Central BAC CREDOMATIC
11.2014 - 01.2024
Administrative Assistant
Integral Technology
01.2014 - 08.2014
BBA - Business Administration
Universidad Centroamericana
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