Maria Jose Jimenez
Burnaby,BC
Summary
Dynamic leader with proven expertise in staff management and problem-solving, honed at Fogg N' Suds. Excelled in fostering teamwork across departments, enhancing productivity by resolving conflicts swiftly. Skilled in time management and adaptability, significantly improving service quality and customer relationships. Demonstrates strong goal-oriented focus, ensuring efficient operations and staff mentoring.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor - Server
Fogg N' Suds
10.2021 - Current
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server - Cashier
Amor Y Pez
06.2020 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Administrative Assistant
CENEVAL
03.2016 - 03.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Prepared and edited documents and reports for quality and accuracy.
Education
Diploma Co-op - Business Communication
Greystone College
Vancouver, BC09.2025
Diploma Co-op - Hospitality Management
Greystone College
Vancouver, BC07.2023
MBA - Business Administration
University of Incarnate Word
Mexico City04.2020
BBA - International Business
University of The Incarnate Word
Mexico City06.2018
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Problem-Solving
- Time Management
- Adaptability and Flexibility
- Team building
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
- Intermediate Excel
- Analysis and Job Description
- Serving it right
- First Aid CPR-Level C
Timeline
Supervisor - Server
Fogg N' Suds
10.2021 - Current
Server - Cashier
Amor Y Pez
06.2020 - 06.2021
Administrative Assistant
CENEVAL
03.2016 - 03.2019
Diploma Co-op - Business Communication
Greystone College
Diploma Co-op - Hospitality Management
Greystone College
MBA - Business Administration
University of Incarnate Word
BBA - International Business
University of The Incarnate Word
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