Mariajose Guillen
Santa Ana
Summary
Motivated and customer focused professional with strong experience in sales, client service, and relationship building. Skilled in promoting products, resolving customer needs, and managing transactions with accuracy. Skilled at using digital tools and communication skills to engage clients, promote loyalty programs, and support business growth. Seeking to leverage proven sales and customer service experience as a Sales Specialist with CGH Group.
Overview
3
3
years of professional experience
Work History
Cashier
Auto Zone Auto Parts
08.2024 - Current
- Promoted sales by informing customers of promotions and rewards programs.
- Built strong customer relationships by providing attentive service and personalized recommendations.
- Accurately processed cash, card, and discount transactions while maintaining high customer satisfaction.
- Organized promotional displays and product arrangements to increase visibility and sales.
Cashier
Farmer Boys Restaurant
06.2023 - Current
- Consistently promoted loyalty programs, boosting customer engagement and repeat business.
- Delivered excellent customer service, quickly resolving concerns and ensuring satisfaction.
- Operated POS systems with accuracy, handling cash and credit card transactions.
- Collaborated with team members to meet sales and service goals.
Cashier
Chicken Charlies
07.2022 - 08.2024
- Trained and mentored new team members in sales and customer service best practices.
- Promoted products and upselling opportunities to increase revenue.
- Resolved customer issues professionally, strengthening relationships and trust.
- Maintained organized, clean workstations and efficient cash handling procedures.
Education
Bachelor of Arts -
California State University - Fullerton
Fullerton, CA05-2027
Skills
Sales & Customer Service
Client Relationship Building
Product & Service Promotion
Digital Tools & POS Systems
Active Listening & Communication
Problem Solving & Conflict Resolution
Goal-Oriented & Self-Motivated
Bilingual: English (Professional), Spanish (Native)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier
Auto Zone Auto Parts
08.2024 - Current
Cashier
Farmer Boys Restaurant
06.2023 - Current
Cashier
Chicken Charlies
07.2022 - 08.2024
Bachelor of Arts -
California State University - Fullerton