Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariajose Guillen

Santa Ana

Summary

Motivated and customer focused professional with strong experience in sales, client service, and relationship building. Skilled in promoting products, resolving customer needs, and managing transactions with accuracy. Skilled at using digital tools and communication skills to engage clients, promote loyalty programs, and support business growth. Seeking to leverage proven sales and customer service experience as a Sales Specialist with CGH Group.

Overview

3
3
years of professional experience

Work History

Cashier

Auto Zone Auto Parts
08.2024 - Current
  • Promoted sales by informing customers of promotions and rewards programs.
  • Built strong customer relationships by providing attentive service and personalized recommendations.
  • Accurately processed cash, card, and discount transactions while maintaining high customer satisfaction.
  • Organized promotional displays and product arrangements to increase visibility and sales.

Cashier

Farmer Boys Restaurant
06.2023 - Current
  • Consistently promoted loyalty programs, boosting customer engagement and repeat business.
  • Delivered excellent customer service, quickly resolving concerns and ensuring satisfaction.
  • Operated POS systems with accuracy, handling cash and credit card transactions.
  • Collaborated with team members to meet sales and service goals.

Cashier

Chicken Charlies
07.2022 - 08.2024
  • Trained and mentored new team members in sales and customer service best practices.
  • Promoted products and upselling opportunities to increase revenue.
  • Resolved customer issues professionally, strengthening relationships and trust.
  • Maintained organized, clean workstations and efficient cash handling procedures.

Education

Bachelor of Arts -

California State University - Fullerton
Fullerton, CA
05-2027

Skills

    Sales & Customer Service

    Client Relationship Building

    Product & Service Promotion

    Digital Tools & POS Systems

    Active Listening & Communication

    Problem Solving & Conflict Resolution

    Goal-Oriented & Self-Motivated

    Bilingual: English (Professional), Spanish (Native)

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Cashier

Auto Zone Auto Parts
08.2024 - Current

Cashier

Farmer Boys Restaurant
06.2023 - Current

Cashier

Chicken Charlies
07.2022 - 08.2024

Bachelor of Arts -

California State University - Fullerton

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Mariajose Guillen