Maria Jeniffer Atillo
Kamloops,BC
Summary
Hardworking and friendly seeking for a Part Time work. Ready to learn new things. Have years of experience with food and customer service. Skilled at multitasking and practicing effective time management.
Overview
17
17
years of professional experience
Work History
Food Service Attendant
UBC Food Services
2006.09 - 2019.08
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Enhanced customer satisfaction by providing efficient and friendly food service in a timely manner.
- Complied with all federal and state regulations regarding food safety.
- Performed routine maintenance tasks such as sweeping floors, cleaning utensils, wiping down surfaces, ensuring a pristine workspace at all times.
- Handled cash register operations accurately, ensuring proper handling of financial transactions and secure storage of cash assets at all times.
- Collaborated with team members to ensure seamless coordination between front-of-house and back-of-house operations.
- Accurately processed orders and transactions, ensuring correct billing for satisfied customers.
- Maintained a clean and sanitary dining environment for patrons, ensuring adherence to health and safety standards.
- Trained new employees on company policies, procedures, and best practices to facilitate their successful integration into the team.
- Supported kitchen staff with food preparation tasks for streamlined service during peak hours.
- Assisted in inventory management by tracking stock levels and placing orders as needed, reducing food waste and minimizing costs.
- Demonstrated adaptability by performing a variety of tasks, including taking orders, serving food, and cleaning the dining area.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Cashier
McDonald Restaurant
2003.07 - 2006.11
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Daycare Worker
Good Shepherd Daycare
2003.02 - 2004.05
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Encouraged good behaviors using positive reinforcement methods.
- Maintained child-friendly environment with access to outdoor activities.
Education
Early Childhood Care And Education
Metro College
Vancouver, BC11.2002
High School Diploma -
St.Mark's Institute
Las Pinas, Philippines03.1999
Skills
- Reliability and punctuality
- Adaptability to Change
- Food preparation assistance
- Food service knowledge
- Mentoring and training
- Baking
- Multitasking
- Cleaning and sanitation
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Food Service Attendant
UBC Food Services
2006.09 - 2019.08
Cashier
McDonald Restaurant
2003.07 - 2006.11
Daycare Worker
Good Shepherd Daycare
2003.02 - 2004.05
Early Childhood Care And Education
Metro College
High School Diploma -
St.Mark's Institute
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