Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Eric Gonzales

Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Physical Therapist Assistant

Mary Chiles General Hospital
04.1997 - 06.1999
  • Educated patients on proper body mechanics, posture, and gait techniques to prevent future injuries.
  • Utilized manual therapy techniques under the guidance of supervising physical therapists for enhanced pain relief and range of motion improvement.
  • Assisted in the development of home exercise programs for patients to promote long-term recovery.
  • Supported patients in achieving greater independence by providing training in assistive devices usage and adaptive equipment.
  • Set up equipment ahead of treatments to maintain smooth appointment schedules.
  • Maintained cleanliness and sanitation of clinic or treatment environment.

Airline Cargo Agents

Air Philippines & Cebu Air
10.1999 - 03.2000
  • Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Resolved any customer inquiries or complaints to restore satisfaction.
  • Reduced errors in cargo handling through diligent inspection and verification of shipment details.
  • Conducted thorough quality checks on outgoing shipments to minimize potential damages during transit.
  • Coordinated with warehouse personnel for effective inventory management, ensuring proper storage of goods.

Transportation Dispatcher

Budget Rent A Car
03.2000 - 02.2002
  • Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.
  • Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Negotiated contracts with carriers to secure the most cost-effective transportation solutions for customers'' needs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Travel Agency Sales Manager

Fun Tours Ticketing Services
03.2002 - 04.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved marketing to attract new customers and promote business.

Education

Bachelor Of Science - Physical Therapy

Nueva Ecija Doctors Colleges Inc
Philippines
03.1996

Skills

  • Attention to Detail
  • Effective Time Management
  • Computer Proficiency
  • Critical Thinking
  • Problem-solving abilities

Languages

English
Full Professional

Reference

Richard  Tolentino

403-7140168


Michael Gonzales

416-5569659

Timeline

Travel Agency Sales Manager

Fun Tours Ticketing Services
03.2002 - 04.2024

Transportation Dispatcher

Budget Rent A Car
03.2000 - 02.2002

Airline Cargo Agents

Air Philippines & Cebu Air
10.1999 - 03.2000

Physical Therapist Assistant

Mary Chiles General Hospital
04.1997 - 06.1999

Bachelor Of Science - Physical Therapy

Nueva Ecija Doctors Colleges Inc
Eric Gonzales