Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Community Involvement
Interests
Additional Skills and Accomplishments
Generic
Open To Work

Mariah Palmer

Niagara Falls

Work Preference

Desired Job Title

Customer Service RepresentativeHotel Front Desk ClerkNight AuditorGraphic DesignerPorter

Work Type

Full Time

Location Preference

On-Site
Location: Niagara Falls, CA
Open to relocation: No

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balancePaid time offHealthcare benefits

Summary

Hospitality professional ready to excel in front desk operations. Expertise in managing guest interactions and ensuring welcoming environment. Known for strong teamwork and adaptability, ensuring seamless operations and guest satisfaction. Recognized for excellent communication skills and friendly, approachable demeanor.

Overview

8
8
years of professional experience

Work History

Teacher’s Assistant

CSC Mon Avenir
09.2024 - 05.2025
  • Planned French activities for children from kindergarten to Grade 9
  • Created displays and props for events
  • Ran all club activities
  • Creative advertisements for clubs and events at the school
  • Organized school materials and scheduled activities for the children

Customer Service Representative

Big B Comics
07.2021 - 06.2024
  • Proven ability to assist customers effectively by providing comprehensive product information and ensuring exceptional customer satisfaction.
  • Created eye-catching flyers, signs, and other marketing materials that effectively communicate key messages and capture attention.
  • Detail-oriented and efficient in re-shelving and restocking inventory to maintain a clean and organized store environment.
  • Experienced in understanding and fulfilling customer product needs by effectively ordering and sourcing requested items.

Resident Services Coordinator

Niagara College Residence
11.2020 - 06.2021
  • Acted as a resource and point of contact for residents, addressing their questions, concerns, and needs promptly and professionally.
  • Mediated and resolved conflicts among residents, promoting open communication and understanding.
  • Collaborated with campus security personnel to ensure the safety and security of residents.
  • Assisted with administrative duties, such as maintaining resident records, distributing mail and packages, and updating information boards and bulletin boards.
  • Acted as a night auditor on weekends. Auditing, balancing, and verifying daily revenue documentation
  • Maintained clear and effective communication with residents, staff, and campus departments.
  • Coordinated resident services to enhance community engagement and satisfaction.

Art Director

Park West Gallery
11.2019 - 03.2020
  • Collaborated with cross-functional teams to develop cohesive marketing campaigns that increased audience engagement.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Flight Attendant

Sky Regional
05.2017 - 10.2019
  • Kept up to date on all Transport Canada safety standards
  • Reviewed first aid and emergency
  • Monitored and addressed any issues in the cabin
  • Gave safety briefings to special needs passengers
  • Communicated to passengers in both official languages

Education

Graphic Design Diploma - Graphic Design

Niagara College
Welland, ON
06.2023

History

York University
Etobicoke, ON
06.2015

Skills

  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Strong technical computer skills
  • Complex Problem-solving
  • CPR and first aid

Languages

Fluent in English and French

Timeline

Teacher’s Assistant

CSC Mon Avenir
09.2024 - 05.2025

Customer Service Representative

Big B Comics
07.2021 - 06.2024

Resident Services Coordinator

Niagara College Residence
11.2020 - 06.2021

Art Director

Park West Gallery
11.2019 - 03.2020

Flight Attendant

Sky Regional
05.2017 - 10.2019

Graphic Design Diploma - Graphic Design

Niagara College

History

York University

Community Involvement

  • Big Brothers & Sisters of Canada, 2022-10, 2023
  • RGD Volunteer
  • Interactive Summer Learning Camp, Volunteer Teacher’s assistant, 2010, 2011

Interests

Reading

Writing

Rock Climbing

Board/ Video Games

Volunteering

Additional Skills and Accomplishments

  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Proficiency with Adobe Creative Cloud Programming
  • 15 years of Customer service
  • 10 years of Leadership experience
  • First Aid CPR, August 29th, 2023
  • Restricted Fire Arms Certification, March 1st, 2025
Mariah Palmer