Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Tonkinson

Norco

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

CAT Tracking Inc.
07.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Escrow Assistant

First American Title Insurance Co
07.2022 - 01.2023
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
  • Collaborated with builders and real estate agents to address potential challenges, effectively resolving concerns before they escalated.
  • Prepared estimated closing statements for buyer and seller.

Commercial Escrow Assistant

Chicago Title
10.2020 - 07.2022
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
  • Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Prepared estimated closing statements for buyer and seller.
  • Streamlined escrow processes by implementing efficient filing and tracking systems.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.

Server

Lazy Dog Restaurant & Bar
10.2019 - 10.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Administrative Assistant

Cat Tracking Inc.
10.2013 - 04.2017
  • Maintained inventory of office supplies and placed orders.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Bachelor of Arts - Communication Studies

California State University, Fullerton
Fullerton, CA
05-2020

Associate of Arts - Business Administration

Santiago Canyon College
Orange, CA
05-2016

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Excel
  • Microsoft Word
  • Documentation and recordkeeping
  • Professional communication
  • Invoice processing
  • Report generation
  • Account reconciliation
  • Supervising staff

Timeline

Administrative Assistant

CAT Tracking Inc.
07.2023 - Current

Escrow Assistant

First American Title Insurance Co
07.2022 - 01.2023

Commercial Escrow Assistant

Chicago Title
10.2020 - 07.2022

Server

Lazy Dog Restaurant & Bar
10.2019 - 10.2020

Administrative Assistant

Cat Tracking Inc.
10.2013 - 04.2017

Bachelor of Arts - Communication Studies

California State University, Fullerton

Associate of Arts - Business Administration

Santiago Canyon College

Similar Profiles

CREATE PROFILE
Mariah Tonkinson