Looker Studio
Mariah Taylor
Business Solutions Analyst
Edmonton,AB
Summary
Business professional with solid foundation in analyzing business needs and delivering tailored solutions. Recognized for enhancing operational processes and driving successful project outcomes. Strong focus on collaborative teamwork and dynamic problem-solving, adaptable to changing business needs.
Overview
10
10
years of professional experience
Work History
Business Solutions Analyst
MTE LOGISTIX GROUP OF COMPANIES
09.2023 - Current
- Spearheaded the implementation of new software across multiple companies, enhancing efficiency and workflow optimization
- Conducted extensive testing of software features, ensuring optimal performance and user experience
- Proficient in advanced Excel functions including pivot tables, complex formulas, and Power Query
- Utilized SQL for data analysis and manipulation to support business decision-making
- Acquired foundational skills in SSRS reporting to enhance data visualization and reporting capabilities
Customer Service Representative
PORTER WAREHOUSING - A DIVISION OF MTE LOGISTIX
02.2020 - 09.2023
- Managed communications and service for 20+ clients, maintaining high customer satisfaction and strong client relationships
- Efficiently handled order entries, receipts, and monthly invoicing using WMS software, ensuring accuracy and timeliness
- Maintained inventory records, contributing to smooth operations and reduced discrepancies
- Demonstrated exceptional problem-solving skills, addressing client issues and process improvements promptly
- Proven adaptability and rapid learning ability, quickly mastering new tools and processes to support business needs
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Builder Administrator / Customer Service Representative
TRAIL APPLIANCES
02.2015 - 02.2020
- Coordinated with builder clients to furnish new homes and condos with high-quality appliances
- Managed the logistics of appliance delivery and installation for new homeowners, ensuring timely and efficient service
- Maintained strong relationships with clients, suppliers, and installation teams to streamline processes and address any issues promptly
- Provided exceptional customer service to builders and homeowners, addressing inquiries and resolving any installation-related concerns
Education
Data Analytics Professional Certificate -
Google/Coursera
12.2022
Skills
- Software Deployment
- Advanced Excel Skills
- Proficient in SQL
- SSRS Report Development
- Effective Communication
- Analytical Problem-Solving
- Versatile Team Player
- Process Improvement
- User acceptance testing
Locations
- Edmonton, AB (On Site)
- Canada (Permanent Resident)
- USA (Citizen)
Work Preference
Work Type
Full TimeContract WorkWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balancePersonal development programsHealthcare benefitsWork from home optionCareer advancementCompany CultureSoftware
Microsoft Excel
Google Sheets
BigQuery
SSRS Report Builder
WMS Systems
Portfolio
FEATURED
Edmonton Pet Licenses Dashboard
Timeline
Business Solutions Analyst
MTE LOGISTIX GROUP OF COMPANIES
09.2023 - Current
Customer Service Representative
PORTER WAREHOUSING - A DIVISION OF MTE LOGISTIX
02.2020 - 09.2023
Builder Administrator / Customer Service Representative
TRAIL APPLIANCES
02.2015 - 02.2020
Data Analytics Professional Certificate -
Google/Coursera
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