MARIAH SOTO
Anaheim
Summary
Very responsible worker specializing in excellent customer service skills looking for better experience in the animal field as well as an office like setting. Very reliable and can be trusted to mantain a positive and productive work environment at all times. Experienced in many aspects of the customer service field, able to work in fast paced/stressful environment.
Overview
4
4
years of professional experience
Work History
Cashier
Lantern Garden
01.2024 - Current
- Greeted and served customers in a timely and respectful manner
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for all transactions
- Kept restaurant neat and organized at all times
- Managed all store closing procedures
- Assisted customers with inquiries and provided exceptional service to ensure the best experience possible
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Server
Coldstone Creamery
07.2021 - 01.2022
- Assisted customers with inquiries, orders and complaints in a timely manner
- Managed store closing procedures including, sanitizing, organizing, cash handling, as well as ensuring the safety of the store before exiting
- Kept register accurate through correct billing, payment processing and cash management practices
- Maintained a safe and sanitized work environment at all times
- Made sure store was well prepared with all ingredients ready to be served
- Created a welcoming and fun environment as soon as customers entered the store
- Assisted in training any new hires
Education
High School Diploma -
Loara High School
Anaheim, CA05.2023
Skills
- Exceptional customer service
- Patience and empathy
- Ablilty to multitask
- Cash handling
- Welcoming and friendly attitude
- Work ethic and integrity
- Able to resolve conflicts in a respectful manner
- Computer skills
Timeline
Cashier
Lantern Garden
01.2024 - Current
Server
Coldstone Creamery
07.2021 - 01.2022
High School Diploma -
Loara High School
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