Mariah Smith
Oceanside
Summary
Hospitality expert with proven skills in mixing and serving beverages, managing inventory, running smooth shifts, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining a clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for guests.
Overview
11
11
years of professional experience
Work History
BARTENDER
Trademark Wedding Venues
Oceanside
09.2025 - Current
- Cultivated strong relationships with wedding parties, guests, and staff to enhance overall event experience.
- Coordinated multiple tasks simultaneously while upholding professional demeanor in high-pressure situations.
- Ensured organization and cleanliness of bar during peak hours to promote efficient service.
- Assisted in setting up and breaking down bar stations for events.
EVENT EXECUTOR
Access Destination Services ®
San Diego
08.2025 - Current
- Supported vision, mission, and guiding principles of the company.
- Knowing all details of the Field Representative Agreement - reimbursables, code of conduct, scheduling, and communications.
- Executed scheduled service duties for group sing in/out events.
- Recorded guest counts and event information to maintain accurate attendance data.
BARTENDER- Festivals, Concerts, Events
Activated Events
San Diego County
01.2025 - Current
- Crafted cocktails from bar recipes, serving wine and a variety of draft and bottled beers to enhance guest experience.
- Managed inventory of liquor, beer, and wine to ensure availability and quality of beverage offerings.
- Trained new staff on bartending techniques and customer service.
- Effectively multitasked within fast-paced environment.
SERVER
Del Mar Fairgrounds
Del Mar
07.2024 - Current
- Anticipated customer needs and responded promptly, enhancing overall dining experience.
- Interacted with customers in a friendly and professional manner, fostering positive relationships.
- Checked in with guests during meal service, replenishing drinks and addressing additional requests to ensure satisfaction.
KEY MANAGER
Texas Roadhouse
Albuquerque
07.2015 - 07.2025
- Counted registers and cleaned and secured restaurant at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost a successful store.
FOH/ BOH TRAINING COORDINATOR
Texas Roadhouse
Albuquerque
07.2015 - 07.2025
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with operations managers to design customized training plans aligned with organizational goals.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
FOOD EXPEDITOR
Texas Roadhouse
Albuquerque
07.2015 - 07.2025
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Provided support to kitchen staff during high-volume periods.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
SERVER
Texas Roadhouse
Albuquerque
07.2015 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
HOSPITALITY MANAGEMENT -
Texas Roadhouse University
NM03-2023
HIGH SCHOOL DIPLOMA -
Sandia High School
NM05-2014
Skills
- Exceptional customer service
- Hospitality service expertise
- Point of sale operation
- Food safety practices
- Reliability
- Inventory management
- POS system operation
- Problem solving
References
References available upon request
Timeline
BARTENDER
Trademark Wedding Venues
09.2025 - Current
EVENT EXECUTOR
Access Destination Services ®
08.2025 - Current
BARTENDER- Festivals, Concerts, Events
Activated Events
01.2025 - Current
SERVER
Del Mar Fairgrounds
07.2024 - Current
KEY MANAGER
Texas Roadhouse
07.2015 - 07.2025
FOH/ BOH TRAINING COORDINATOR
Texas Roadhouse
07.2015 - 07.2025
FOOD EXPEDITOR
Texas Roadhouse
07.2015 - 07.2025
SERVER
Texas Roadhouse
07.2015 - 07.2025
HOSPITALITY MANAGEMENT -
Texas Roadhouse University
HIGH SCHOOL DIPLOMA -
Sandia High School