Mariah shipperley
Oshawa,ON
Summary
Enthusiastic and customer-focused server with two years of experience in fast-paced dining environments.
Proven ability to provide exceptional service, manage multiple tables, and maintain a positive dining experience for guests. Strong communication skills, and a team player, dedicated to ensuring customer satisfaction.
Willing to relocate: anywhere.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Server
THE ROYAL CROWN PUB & GRILL
Bowmanville, ON
02.2025 - Current
- Mixed and served alcoholic and non-alcoholic beverages to patrons.
- Checked identification of customers to verify age requirements for alcohol consumption.
- Maintained a clean and organized bar area.
- Managed inventory and restocked bar supplies.
- Provided excellent customer service and resolved customer complaints.
- Operated cash register and processed payments accurately.
- Created and served custom cocktails based on customer preferences.
- Adhered to all safety and sanitation regulations.
- Trained new bartenders on bar operations and drink preparation.
- Monitored customer behavior and intervened to prevent over-intoxication.
Server/Bartender
E & Y fusion Bar and grill
Whitby, ON
10.2024 - 03.2025
- Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business.
- Demonstrated strong knowledge of food and beverage menus, including wine pairings and cocktail recipes, to enhance the dining experience.
Restaurant Supervisor
Whisky johns
Oshawa, ON
01.2024 - 01.2025
- Trained, mentored, and scheduled staff to optimize team performance and efficiency.
- Implemented and enforced health and safety regulations to maintain a clean and safe environment.
- Managed inventory and ordering processes to minimize waste, and control costs.
- Developed and executed promotional events to increase customer engagement and sales.
- Resolved customer complaints and feedback promptly, enhancing the overall dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and quality standards.
- Monitored financial performance, including sales reports, and budget adherence.
Team Leader
Metro Supply Chain INC
Oshawa, ON
06.2023 - 01.2024
- Led a team of 7 employees, fostering a collaborative and high-performance work environment.
- Developed and implemented training programs to enhance team skills and improve overall productivity.
- Monitored team performance metrics and provided regular feedback to ensure goals were met or exceeded.
- Coordinated daily operations and delegated tasks effectively to optimize workflow and efficiency.
- Acted as a liaison between management and team members, facilitating clear communication and addressing any concerns.
- Conducted regular team meetings to discuss progress, set objectives, and motivate team members.
- Resolved conflicts and issues within the team, promoting a positive and inclusive workplace culture.
- Assisted in the recruitment and onboarding of new team members, ensuring a smooth transition into the team.
- Analyzed performance data to identify areas for improvement and implemented strategies for enhancement.
Cleaner
Mariah's cleaning
Oshawa, ON
05.2016 - 01.2023
- Demonstrated expertise in maintaining cleanliness and organization in various environments, including residential and commercial spaces.
- Proficient in using cleaning equipment and supplies effectively to achieve high standards of cleanliness.
- Skilled in following safety protocols and procedures to ensure a safe working environment.
- Ability to manage time efficiently, completing tasks within designated time frames while maintaining quality.
- Strong attention to detail, ensuring all areas are thoroughly cleaned and sanitized.
- Excellent communication skills, able to work collaboratively with team members and clients to meet their needs.
Sales Associate
LOVELL DRUGS
Oshawa, ON
03.2020 - 09.2022
- Proven record of exceeding sales targets and contributing to store revenue growth.
- Strong customer service skills, with a focus on building rapport and providing personalized shopping experiences.
- Experience in managing inventory, restocking shelves, and maintaining a visually appealing sales floor.
- Ability to handle cash transactions accurately and efficiently, ensuring a balanced cash register.
- Excellent communication skills, both verbal and written, for effective interaction with customers and team members.
- Skilled in identifying customer needs and recommending appropriate products to enhance satisfaction.
- Proficient in using point-of-sale systems and other retail software for processing transactions and tracking sales.
- Team-oriented mindset, collaborating with colleagues to achieve store goals and improve overall performance.
Education
High school diploma or GED - undefined
DASS
Oshawa, ON06.2018
Skills
- Pricing
- Serving Experience
- Retail Sales
- POS
- Materials Handling
- Catering
- Heavy Lifting
- Bartending
- Microsoft Office
- Forklift
- Order Picking
- Load & Unload
- Order Fulfillment
- Host/Hostess
- Restaurant Experience
- Shipping & Receiving
- Warehouse Management System
- Supply Chain
- Packaging
- Merchandising
- Inventory Control
- Warehouse Experience
- RF Scanner
- Food Safety
- Warehouse Distribution Experience
Certification
- Smart Serve
- Forklift Licence
Languages
English
Full Professional
Timeline
Bartender/Server
THE ROYAL CROWN PUB & GRILL
02.2025 - Current
Server/Bartender
E & Y fusion Bar and grill
10.2024 - 03.2025
Restaurant Supervisor
Whisky johns
01.2024 - 01.2025
Team Leader
Metro Supply Chain INC
06.2023 - 01.2024
Sales Associate
LOVELL DRUGS
03.2020 - 09.2022
Cleaner
Mariah's cleaning
05.2016 - 01.2023
High school diploma or GED - undefined
DASS