Mariah Quallis
Pembroke,ON
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Canada
Petawawa, Ontario
05.2019 - 08.2026
- Supervised daily operations ensuring smooth workflow and efficient service.
- Trained and mentored baristas on customer service and beverage preparation.
- Managed emergency scheduling adjustments to maintain optimal staffing levels.
- Enforced health and safety standards to ensure a safe work environment.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Conducted inventory checks and ordered supplies to meet store demands.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
Childcare Provider
Self Employed
Ottawa, Ontario
09.2015 - 04.2019
- Ensured safe and nurturing environment through attentive care and supervision for children.
- Developed engaging activities to promote children's physical and cognitive growth.
- Established daily routines to enhance children's emotional and social development.
- Maintained open communication with parents about children's development and individual needs.
- Maintained cleanliness and organization of play areas and learning spaces.
- Supported infants, toddlers, and children of various ages in daily activities, including feeding and dressing.
Education
Bachelor of Science - Health Sciences
Carleton University
Ottawa 09.2024 - 09.2026
Skills
- Customer service
- Team leadership
- Health and safety
- Conflict resolution
- Inventory management
- Time management
- Conflict resolution
- Customer-oriented
Certification
- Eyelash Technician, Fixe Beauty Academy AB
- JHSC training
- Basic Life Saving First Aid certified
- WHIMIS
- Food Safety Certification
Affiliations
- Visual arts: drawing, painting, crafting
- Weightlifting
- Hiking and camping
- Book worm
Languages
English
First Language
French
Proficient (C2)
C2
References
References available upon request.
Timeline
Bachelor of Science - Health Sciences
Carleton University
09.2024 - 09.2026
Shift Supervisor
Starbucks Coffee Canada
05.2019 - 08.2026
Childcare Provider
Self Employed
09.2015 - 04.2019