Mariah M. Flores
Downey
Summary
Reliable and empathetic support professional with experience in behavioral therapy, client care, front-desk operations, and customer service. Strong communicator with excellent organization, time management, and problem-solving abilities. Skilled at building trust, maintaining calm in busy environments, and supporting both clients and teams with professionalism and compassion. Known for a positive attitude, punctuality, and creative thinking in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Living Skills Instructor
Care Living Solutions
Downey, CA
07.2023 - Current
- Coach clients with developmental disabilities in daily living skills including cooking, hygiene, money management, and transportation
- Develop individualized support plans and track progress toward personal goals
- Provide hands-on instruction in real-world settings to promote independence and confidence
- Foster respectful relationships while advocating for client autonomy and community integration
Behavioral Technician
Seek Education
West Covina, CA
11.2025 - 05.2026
- Provide 1:1 behavioral support to children with developmental and behavioral needs.
- Implement individualized treatment plans under the supervision of a BCBA.
- Track behavioral data, progress, and session notes with accuracy and confidentiality.
- Use positive reinforcement strategies to support skill-building and emotional regulation.
- Collaborate with families and clinical teams to ensure consistent, compassionate care.
Receptionist
Number 34 hair salon
Downey, CA
01.2018 - 01.2025
- Manage front desk operations including phone calls, appointment scheduling, and client check-ins
- Maintain the cleanliness of the salon through daily tasks such as mopping, towel washing, and restroom upkeep
- Promote salon services and products via Instagram and in-store displays
- Support coworkers with food prep, stocking, and general assistance
Education
Associate’s Degree -
Cerritos College
Norwalk, CA05-2022
High School Diploma - undefined
Downey High School
Downey, CA06-2018
Skills
- Strong communication & interpersonal skills
- Conflict resolution & mediation
- Time management & punctuality
- Creative problem-solving
- Independent & team-oriented work ethic
- Technology & social media savvy
- Customer service & client support
- Scheduling, phone etiquette & front-desk operations
- Positive attitude
- Ability to lift
- Quick learner
- Calm under pressure
- Supportive personality
Certification
CPR/First Aid
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Music
- Crafting and DIY Projects
- Food Photography
- I like trying new recipes and food trends
Timeline
Behavioral Technician
Seek Education
11.2025 - 05.2026
Independent Living Skills Instructor
Care Living Solutions
07.2023 - Current
Receptionist
Number 34 hair salon
01.2018 - 01.2025
High School Diploma - undefined
Downey High School
Associate’s Degree -
Cerritos College