Mariah Mederos
Carson
Summary
Results-driven professional with experience supervising front-end operations and training employees. Expertise in organizational skills and time management, contributing to streamlined workflows and improved customer engagement strategies. Committed to resolving complex issues and enhancing team performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Guest Service Advocate
Target
Rolling Hills Estates
08.2020 - Current
- Supervised 7+ front end employees and coordinated schedules to ensure efficient operations.
- Trained new employees on best practices for customer engagement and support.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Collaborated with team members to enhance customer service strategies and workflows.
- Educated customers on store policies, promotions, and membership benefits to enhance their shopping experience.
- Participated in team meetings to discuss challenges faced by the department and brainstorm solutions.
- Managed end of day bookkeeping and documented cash flow to make financial reports.
- Engaged with over 50 guests daily to build trust and foster customer loyalty.
Teacher's Aide
232nd Place Elementary School
Carson
05.2022 - 07.2023
- Assisted students with learning activities and individualized instruction.
- Facilitated one-on-one and small group tutoring, helping students master key learning concepts.
- Facilitated small group discussions to enhance student engagement.
- Assisted teachers with classroom management, enhancing lesson preparation and delivery.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Organized classroom materials and maintained a clean learning environment.
- Implemented school policies and procedures to ensure a safe atmosphere.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Documented and organized graded assignments and tests, maintaining accurate records for student performance.
Office Clerk
Joseph A. Kritzer
Torrance
06.2015 - 08.2019
- Organized office files and documents for easy access and retrieval.
- Managed office supply inventory and coordinated timely orders to ensure availability.
- Conducted data entry tasks to maintain accurate records in the system.
- Maintained organized filing system for incoming correspondence, facilitating efficient information retrieval.
- Organized and maintained physical and digital office filing systems.
- Assisted with special projects from senior management, contributing to project goals and timelines.
- Protected client data by adhering to strict confidentiality regulations.
Education
Bachelor of Arts - Liberal Studies
California State University, Long Beach
Long Beach, CA05-2023
Skills
- Effective communication
- Conflict resolution
- Complex Problem solving
- Decision-making skills
- Team collaboration
- Organizational skills
- Time management
- Rapport building
- Trust building
Certification
- California Teaching Credential issued in 2026
- Adult, Child and Baby CPR Certified - American Red Cross issued in 2025
Timeline
Teacher's Aide
232nd Place Elementary School
05.2022 - 07.2023
Guest Service Advocate
Target
08.2020 - Current
Office Clerk
Joseph A. Kritzer
06.2015 - 08.2019
Bachelor of Arts - Liberal Studies
California State University, Long Beach