Mariah McGowan
Rancho Cucamonga
Summary
Charismatic and customer-focused professional with a strong background in hospitality , sales, insurance and customer service. I thrive in fast paced environments while staying attentive, organized, and focused with a passion for driving business growth to ensure a seamless customer experience. Known for strong organization skills, excellent communication, and results-driven mindset. Eager to grow and utilize my skills.
Overview
11
11
years of professional experience
Work History
Life Insurance Agent
American National Life Insurance
Sacramento, CA
03.2022 - 05.2026
- Facilitated client financial evaluations to identify optimal life insurance coverage. Strengthened client relationships by clearly explaining policy details and conducting in-depth needs assessments. Achieved high client satisfaction by delivering personalized insurance solutions that protect financial futures.
Server/Bartender
Private Events
California
09.2018 - 02.2026
- Server/Bartender for private events family owned company, providing exceptional guest service in fast-paced environments including weddings, corporate functions, and special events. Responsible for food and beverage service, bartending, event setup and breakdown, cash handling, and maintaining a professional and welcoming atmosphere. Skilled in multitasking, teamwork, and ensuring a positive guest experience.
Server
Truck Stop Diner
Sacramento, CA
07.2017 - 08.2018
- Delivered exceptional customer service in fast-paced dining environment, created strong relationships with repeat and traveling customers, managed cash register accurately, ensuring proper handling of transactions and tips, maintained clean and organized dining area, contributing to a pleasant atmosphere for guests, restocked supplies during downtime to continue meeting customer demand for products and services.
Server
Joe's Crab Shack
Sacramento, CA
09.2015 - 11.2017
- Delivered exceptional customer service in fast-paced dining environment, collaborated with kitchen staff to streamline order delivery and enhance workflow efficiency, managed multiple tables while maintaining attention to detail and quality of service, cultivated warm relationships with regular customers and maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Hostess
Chili's Bar and Grill
Sacramento, CA
02.2015 - 05.2016
- Greeted and seated guests promptly, ensuring a positive first impression, managed reservation system to optimize seating efficiency during peak hours, collaborated with servers and kitchen staff to facilitate smooth dining experiences, trained new host staff on customer service protocols and operational procedures.
Education
High School Diploma -
Hanford West High
Hanford, CASkills
- Customer Service
- Cash Handling
- Social Media Marketing
- Guest Services
- Phone Etiquette
- Delivery
- Marketing and Sales
- Wine and Liquor Expertise
- Attention To Detail
- Multitasking Abilities
- Adaptability and Flexibility
- Complex Problem-Solving
- Cash and Credit Transactions
- Hospitality Service Expertise
- Creative Mixology
Languages
Spanish
Licenses & Certifications
California Life, Accident & Health Insurance License
California Food Handler Card
California Responsible Beverage Service (RBS) Certification
Timeline
Life Insurance Agent
American National Life Insurance
03.2022 - 05.2026
Server/Bartender
Private Events
09.2018 - 02.2026
Server
Truck Stop Diner
07.2017 - 08.2018
Server
Joe's Crab Shack
09.2015 - 11.2017
Hostess
Chili's Bar and Grill
02.2015 - 05.2016
High School Diploma -
Hanford West High