Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mariah Hernandez

Chula Vista

Summary

Dynamic Medical Assistant with experience at Alicja Steiner MD Pain Management, skilled in optimizing clinic workflow and enhancing patient care. Proficient in electronic health records and insurance verification, I excel in patient communication and initiative-taking, ensuring HIPAA compliance while fostering a welcoming environment for patients. Committed to improving patient experiences and operational efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Medical Assistant/Receptionist

Alicja Steiner MD
03.2025 - Current
  • Assisted healthcare professionals with patient intake and data entry processes.
  • Managed appointment scheduling to optimize clinic workflow and reduce wait times.
  • Supported patient care by preparing examination rooms and ensuring necessary supplies were available.
  • Provided accurate documentation of patient history and vital signs for medical records.
  • Conducted routine administrative tasks, including filing and maintaining patient records confidentiality.
  • Communicated effectively with patients regarding procedures and follow-up appointments.
  • Learned electronic health record (EHR) systems for effective data management and retrieval.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Educated patients on treatment plans and preventive care practices.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Managed appointment scheduling using electronic health record (EHR) systems to optimize clinic efficiency.
  • Collected and verified patient information, maintaining accuracy and confidentiality in all records.
  • Assisted with insurance verification processes, facilitating smooth patient check-in and reducing wait times.
  • Supported administrative tasks such as filing, data entry, and inventory management for office supplies.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.

Caregiver

Cornerstone Caregivers
12.2024 - 03.2025
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Administered medications and monitored health conditions as per care plans.
  • Communicated effectively with healthcare professionals to coordinate care services.
  • Maintained a safe and clean environment for clients through regular housekeeping tasks.
  • Developed positive relationships with clients, enhancing emotional well-being and social engagement.
  • Documented client progress and changes in behavior, ensuring accurate records for care continuity.
  • Supported mobility and physical activities to enhance overall client health and fitness levels.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted patients with self-administered medications.

Education

High School Diploma -

Otay Ranch High School
Chula Vista, CA
05-2023

Graduate Certificate - Medical Assistant

UEI College
Chula Vista, CA
05-2025

Associates & CST - Surgical Technologist

Concorde Career College
San Diego, CA
08-2027

Skills

  • Medical office procedures
  • Initiative-taking
  • Healthcare industry
  • Medical receptionist experience
  • HIPAA compliance & HIPAA guidelines
  • Insurance verification
  • Medical terminology
  • Telephone etiquette
  • Proficient in ECW
  • Front desk operations
  • Patient scheduling
  • Microsoft office
  • Patient registration
  • Reminder calls
  • Electronic medical records

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CMA - Certified Medical Assistant
  • BLS & CPR with AHA - Basic Life Support & Cardiopulmonary Resuscitation through American Heart Association

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant/Receptionist

Alicja Steiner MD
03.2025 - Current

Caregiver

Cornerstone Caregivers
12.2024 - 03.2025

High School Diploma -

Otay Ranch High School

Graduate Certificate - Medical Assistant

UEI College

Associates & CST - Surgical Technologist

Concorde Career College

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Mariah Hernandez