Halen Alvarez
Modesto
Summary
Proficient medical administrative professional with excellent customer relations skills and in-depth understanding of meeting patient as well as healthcare requirements and policies. Organized, hardworking and proactive with a friendly and engaging personality.
Overview
6
6
years of professional experience
Work History
Revenue Cycle Specialist
Almond Vista Healthcare
09.2022 - Current
- Manage customer service and admin tasks, enhancing patient satisfaction through attentive service
- Ensure accurate insurance verification and billing, reducing errors and improving reimbursement speed
- Maintain knowledge of Medicare and Medi-Cal regulations, ensuring compliance and minimizing billing errors
- Streamline billing processes, achieving measurable improvements in reimbursement accuracy and speed
Lead Sales Associate
European Wax Center
09.2021 - 09.2022
- Managed front desk operations, overseeing guest interactions and daily financial records
- Led team in monthly sales, consistently achieving top performance in a competitive environment
- Handled opening and closing duties, ensuring smooth daily operations of the center
- Streamlined training processes for new hires, improving onboarding efficiency and boosting team productivity
- Fostered a welcoming environment by greeting guests and addressing inquiries, contributing to a positive center atmosphere
Intern Lead
Without Permission
10.2019 - 03.2021
- Managed office communications, scheduling, and donor engagement, enhancing team efficiency
- Coordinated annual Benefit Gala, overseeing silent raffle donations, boosting event success
- Led survivor programs at safe house, fostering recovery and empowerment
- Certified Navigator, collaborated closely with survivors, providing essential support
Education
High School or Equivalent -
Stanislaus County Of Education
Modesto, CA01.2025
Skills
- Critical Thinking
- Effective verbal & written communication
- Team leadership
- Professional phone communication
- Point-Click Care Experience
- Proficient in Microsoft Office
- Healthcare billing Experience
- Excellent Customer Service
- Insurance Verification
- Medicare/ Medi-Cal experience
- Problem Solving
- Time Management
- Team player
Timeline
Revenue Cycle Specialist
Almond Vista Healthcare
09.2022 - Current
Lead Sales Associate
European Wax Center
09.2021 - 09.2022
Intern Lead
Without Permission
10.2019 - 03.2021
High School or Equivalent -
Stanislaus County Of Education
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