Patient-oriented dental assistant bringing several years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service with exceptional communication skills from nearly a decade of sales work.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Registered Dental Assistant
Dr. Michael Bungay via Dental Corp.
Sydney
08.2023 - 08.2025
Assisted in patient preparation for dental procedures and examinations.
Sterilized and organized dental instruments and equipment efficiently.
Managed patient records and scheduling through electronic health systems.
Educated patients on proper oral hygiene techniques and post-procedure care.
Supported the dentist during procedures by providing necessary tools and materials.
Conducted inventory management of dental supplies and equipment regularly.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Organized lab cases for dentists by tracking progress throughout production cycle until delivery back to practice.
Scheduled cleanings and dental appointments for patients using appointment software.
Retail Sales Associate
Spencers
Sydney
08.2017 - 12.2023
Assisted customers in product selection and provided knowledgeable recommendations.
Managed inventory levels and organized stock on sales floor.
Processed sales transactions accurately using point-of-sale systems.
Collaborated with team members to achieve daily sales goals efficiently.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Assisted in the preparation and execution of physical inventory counts.
Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Retail Sales Associate
Caper Vapor
Sydney
02.2015 - 06.2017
Assisted customers in product selection and provided knowledgeable recommendations.
Managed inventory levels and organized stock on sales floor.
Processed sales transactions accurately using point-of-sale systems.
Trained new employees on company policies and customer service techniques.
Addressed customer inquiries and resolved complaints promptly and professionally.
Processed returned merchandise according to company policies.