Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Guadalupe Perez Meza

Santa Rosa

Summary

Dynamic Patient Access Representative with a proven track record at Providence Health & Services, excelling in customer service and insurance verification. Known for streamlining patient registration processes and fostering teamwork, I leverage my organizational skills and empathy to enhance patient experiences and ensure efficient patient care.

Overview

8
8
years of professional experience

Work History

Patient Access Representative

Providence Health & Services
11.2016 - Current
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.

Education

GED -

Santa Rosa Junior College
11-2012

Skills

  • Customer Service
  • Insurance Verification
  • Patient Registration
  • Multitasking and Organization
  • Registration and Admissions
  • Experienced With the Epic System
  • Caring and empathetic
  • Insurance authorizations
  • Billingual

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Patient Access Representative

Providence Health & Services
11.2016 - Current

GED -

Santa Rosa Junior College

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Maria Guadalupe Perez Meza