Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

MARIA GRACIELA CORTEZ RODRIGUEZ

Arcadia

Summary

Dedicated and dynamic professional with proven expertise in client support and effective multitasking, sharpened at Pollo Feliz and by working Taco bell/KFC. Good in ensuring customer satisfaction through exceptional service and maintaining pristine environments. Demonstrates strong communication and basic math skills, significantly enhancing operational efficiency and team cohesion.
Personable and reliable, with strong interpersonal skills and a positive attitude.

Understanding of basic cash handling procedures and adept at performing quick and accurate transactions. Committed to providing excellent customer service to enhance the shopping experience.

Punctual and honest server with solid background in restaurant environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier Assistant

Taco Bell/KFC
01.2025 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Removed trash, swept, and mopped floors for professional appearance.

Waitress, Busser, Hostess

Pollo Feliz
11.2023 - 12.2024


During my time as a waitress, my responsibilities included taking customers' orders, serving their food, and maintaining a clean environment. When it was time for customers to pay, I would go to the computer where I had entered their orders, print out the receipt, take it to the cashier along with their payment, and then return with their change.

During my time working as a busser, my primary responsibility was to keep the restaurant clean. I had to sweep or mop the floors and pick up dirty dishes from each tables. Sometimes, I was also in charge of restocking the buffet and ensuring it remained tidy.

As a Hostess, my responsibilities included greeting customers with warmth, keeping the area clean, and checking with the waitresses for available seating.


Education

High School Diploma -

CECYTE
GTO, LEON
06-2022

Skills

  • Client Support
  • Strong multitasking
  • Clear communication
  • Effective multitasking
  • Greeting guests
  • Cleanliness
  • Patience and empathy
  • Basic math

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Technician's degree in programming

Languages

Spanish
Native or Bilingual

Timeline

Cashier Assistant

Taco Bell/KFC
01.2025 - Current

Waitress, Busser, Hostess

Pollo Feliz
11.2023 - 12.2024

High School Diploma -

CECYTE
MARIA GRACIELA CORTEZ RODRIGUEZ