Summary
Overview
Work History
Education
Skills
References
Timeline
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Maria Gena Violan

Calgary,AB

Summary

Dedicated and goal-oriented Retail Associate Team Leader with over 8 years of experience in retail drug store. Motivated and focused on delivering top-notch service to every customer. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Customer Service/Retail Sales Associate

Lukes Drug Mart
Calgary, AB
04.2013 - Current
  • Provides accuracy in handling and balancing out the cash till and effectively process transactions for sales and refunds with the use of the credit/debit card machine.
  • Ordering of front store items (OTC products), and receiving and entering new products into the Inventory System.
  • Assists with merchandising and maintaining store visual standards.
  • Performs Administrative duties like managing incoming calls, incoming and outgoing mails, data entry, photocopying and faxing of orders and documents.
  • Builds and maintains long-term relationships and goodwill with clients by providing exceptional Customer Service and displaying knowledge of our broad selection of drug store and specialty brands.


Education

Pharmacy Assistant Program

AGA ACADEMY
Calgary, AB
2021

Bachelor of Arts - Physical Education

Holy Cross of Davao College Inc.
Davao City, Davao Del Sur, Philippines
10.2011

Skills

  • Team Leader
  • Adaptability
  • Sales expertise
  • Accurate Money Handling
  • Store Merchandising
  • Guest Services

References

Available upon request.

Timeline

Customer Service/Retail Sales Associate

Lukes Drug Mart
04.2013 - Current

Pharmacy Assistant Program

AGA ACADEMY

Bachelor of Arts - Physical Education

Holy Cross of Davao College Inc.

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Maria Gena Violan