Maria Fernanda Rodriguez Mackay
North Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. History of effectively helping clients through positive communication strategies and individual counseling. Knowledgeable about collecting and analyzing data to further treatment and program goals.
Unique Podcast Host Committed on producing dynamic shows that create connexion that help increasing listeners.
Overview
12
12
years of professional experience
Work History
Volunteer Master of Ceremonies
Successful Woman Canada Association
11.2023 - Current
- Elevated audience engagement by incorporating humor and relevant anecdotes into event proceedings.
- Greeted guests and welcomed patrons in support of company service policy.
- Established rapport with guest speakers, fostering a comfortable atmosphere for their presentations.
- Reached wide-ranging audiences by employing versatile public speaking styles suited for various industries or types of gatherings.
- Ensured smooth transitions between event segments through effective coordination with speakers and entertainers.
Certified Life Coach
Find UR Purpose.coaching
09.2023 - Current
- Facilitated group sessions and learning discussions to further objectives.
- Developed personalized coaching packages designed to address specific needs of individual clients or groups within various industries or stages of life transitions.
- Offered group workshops on topics such as goal setting or stress management to inspire participants towards positive change.
- Increased client satisfaction rates by maintaining open lines of communication, regularly soliciting feedback, and adapting coaching approaches as needed.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Improved client self-awareness by conducting in-depth assessments and facilitating insightful coaching sessions.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Supported clients in overcoming personal challenges by applying solution-focused coaching methodologies and evidence-based techniques.
- Supported individuals dealing with mental health and emotional issues.
- Boosted clients'' confidence levels by addressing limiting beliefs, reframing negative thought patterns, and fostering a growth mindset.
- Listened to clients' concerns and provided encouragement and support.
- Empowered clients to set and achieve personal and professional goals through customized action plans and regular follow-up meetings.
- Assisted clients in exploring feelings and understanding behaviors.
- Collaborated with other professionals like therapists or career counselors to provide comprehensive support for clients facing complex challenges.
- Optimized client productivity with personalized time management tools, goal-setting frameworks, and accountability partnerships.
- Mentored aspiring life coaches by providing guidance on best practices, ethical standards and professional development opportunities.
- Created and maintained a supportive online presence through the establishment of a life coaching blog, social media accounts, and an informative website.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Developed treatment plans to help clients build self-confidence and resilience.
- Streamlined administrative processes within the practice including appointment scheduling systems implementation or invoicing procedures improvements.
- Fostered strong client relationships through empathetic listening skills, non-judgmental support, and genuine interest in client success.
- Documented behaviors, treatments and non-compliance issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong communication and organizational skills through working on group projects.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Podcast Host
Chilanga En Vancouver
09.2020 - Current
- Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Facilitated live coverage of special events, promotions, and sports matches.
- Leveraged social media advertising campaigns to target specific audience segments based on interests or demographics increasing subscriber count.
- Developed relationships with sources and contacts to gain additional insight.
- Edited, proofread and fact-checked content for accuracy.
- Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
- Received positive feedback from both guests and listeners alike.
- Engaged listeners through social media platforms to increase station visibility.
- Collaborated with other podcast hosts for cross-promotional opportunities, expanding reach to new audiences.
- Edited episodes using professional audio software to maintain optimal sound quality throughout each recording.
- Developed and maintained strong relationships with guests for compelling interviews and conversations.
- Presented developments in stories in live broadcasts and recordings.
- Secured sponsorship deals to generate revenue streams and support the growth of the podcast.
- Managed social media accounts to promote new episodes and engage with the podcast community effectively.
- Recorded and edited high-quality interviews and audio clips for broadcast.
- Developed an authentic voice as a host that resonated with listeners while balancing professionalism and relatability.
- Reported from field locations and wrote stories under tight deadlines.
- Interviewed local and international celebrities to raise brand profile and build listener engagement.
- Enhanced listener engagement by incorporating creative storytelling and audio techniques into podcast episodes.
- Created partnerships with relevant organizations exploring mutually beneficial marketing tactics.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Organized and detail-oriented with a strong work ethic.
- Developed strong communication and organizational skills through working on group projects.
Personal Assistant to the Owner
Seymour Plumbing & Drainage
09.2011 - Current
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created and managed office systems to efficiently deal with documentation.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Maintained appropriate filing of personal and professional documentation.
- Updated and maintained confidential databases and records.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Displayed absolute discretion at handling confidential information.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Confirmed appointments, communicated with clients, and updated client records.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education Assistant
North Vancouver School District
10.2020 - 07.2022
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supervised students on field trips for safety and proper behavior in public settings.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Served as a mentor for new education assistants, providing guidance on best practices and sharing valuable resources to enhance effectiveness in the role.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Boosted student engagement with interactive learning experiences, fostering a collaborative learning environment.
- Participated in ongoing professional development opportunities, staying current on the latest teaching strategies and tools available to enhance student success.
Education
No Degree - Sociology
Universidad Autonoma De Mexico
Mexico CityCertificate - Mental Health
Jay Shetty Certification School
North Vancouver, BC09.2023
Skills
- Boundary Setting
- Emotional Support
- Accountability Coaching
- Crisis Management
- Appointment Coordination
- Crisis Intervention
- Building rapport
- Decision-Making
- Group Counseling
- Goal Setting
- Documentation And Reporting
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Volunteer Master of Ceremonies
Successful Woman Canada Association
11.2023 - Current
Certified Life Coach
Find UR Purpose.coaching
09.2023 - Current
Education Assistant
North Vancouver School District
10.2020 - 07.2022
Podcast Host
Chilanga En Vancouver
09.2020 - Current
Personal Assistant to the Owner
Seymour Plumbing & Drainage
09.2011 - Current
No Degree - Sociology
Universidad Autonoma De Mexico
Certificate - Mental Health
Jay Shetty Certification School
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