Summary
Overview
Work History
Skills
Academic And Professional
Volunteer Experience
Timeline
SoftwareDeveloper

Maria Fernanda Medina-Munoz

London,ON

Summary

A M.Sc. Major in Community Health Sciences. Specialized in health administration. Emotional self-awareness, assertiveness, optimism, stress tolerance and empathy, in a variety of situations. Polished interpersonal and rapport-building skills by interacting with people in a professional, respectful, and diplomatic manner. Solid costumer service skills understanding customers needs and expectations, with focus to deliver helpful and reliable service to the target community. Ability to adapt quickly to different situations, prioritize and multi-task with an eye to consistently producing high quality work and meeting deadlines. Computer systems such as email, Microsoft applications; Word, Excel, and PowerPoint. In addition, Teams, Verto, Covax, Panorama and Sharepoint. Communication proficiency in English and Spanish.

Proficient Program Assistant driven to maintain smooth operations through knowledgeable and skilled support. Successful at working in both team-based and self-directed capacities. Motivated professional offering Master of Science in Community Healtth. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Focused on optimizing procedures to minimize wasted time and resources. Willing to work hard and take on any role to learn and develop acquired skills while making positive contribution to program needs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

22
22
years of professional experience

Work History

Program Assistant

Middlesex London Health Unit
London, ON
03.2021 - Current
Health
  • Maintain a provincial immunization database for immunizations and complete data entry from multiple sources using a variety of software such as Verto, Covax, Panorama and Sharepoint with high level of accuracy
  • Provide support for community-based clinics
  • Provide administrative support to teams, managers, and supervisors, and back up coverage for all other program assistant’s administrative roles within the massive immunization clinics; screening, directing people to different stations during the process of being vaccinated, data verification, data collection for check-in, printing official proof of vaccination receipts on demand
  • Supporting teams and managers Assist the public with requests for vaccine information and vaccines, referring to a PHN as appropriate.

Community Programs Director

B’nai Brith Canada
Winnipeg, Manitoba
01.2002 - 11.2015
  • Design and develop interfaith and multicultural programs for Manitoba communities.
  • Plan and implement all aspects of the annual fundraising community wide event.
  • Development of donor relationship.
  • Plan and implement all aspects of education and training to include research, resource library, workshops, seminars, training programs and leadership development.
  • Engage volunteers and execute annual community programs.
  • Develop the Manual of Process and Procedures for all community programs.
  • Plan annual budget for programming.

Skills

  • Activity Planning
  • Administrative Support
  • Community Outreach
  • Data Entry
  • Database Management
  • Event Planning
  • Event Coordination
  • Interpersonal Skills
  • Process Improvement
  • Program Administration
  • Program Planning
  • Teamwork and Collaboration

Academic And Professional

  • Master of Science, University of Manitoba, Winnipeg, Manitoba, Canada, Community Health Sciences
  • Specialization, Nueva Granada University, Bogotá, Colombia, Quality Control, Improvement of process and procedures
  • Specialization, Javeriana University, Bogota, Colombia, Hospital/Health Administration
  • Doctorate in Dental Medicine, San Martin Foundation University, Bogota, Colombia

Volunteer Experience

  • Board Director, Women & Politics, London, ON, 06/2016, 07/2021, Plan and coordinate “Women Who Inspire” a bimonthly event that looks to engage women to become community leaders. Look for speakers, venues, audiovisual and coordinate the event.
  • Administrative support, Dale Brain Injury Services Inc., London, ON, 09/2018, 2022, Provide support through creating correspondence for donors, employee recognition, and auditing accreditation related standards by creating a work plan in excel for the accreditation in 2021.
  • Donor Relations, Colombian Association of Manitoba Inc., 06/2010, 11/2015, Donor relations for community events

Timeline

Program Assistant

Middlesex London Health Unit
03.2021 - Current

Community Programs Director

B’nai Brith Canada
01.2002 - 11.2015
Maria Fernanda Medina-Munoz