Maria Fernanda Lara Islas
Barrie,ON
Summary
Skilled server dedicated to providing exceptional customer service and creating positive experiences. Proficient in maintaining high standards of quality through attention to detail and effective communication. Background in social media management, effectively engaging audiences and boosting brand visibility.
Overview
5
5
years of professional experience
Work History
Server
The Mexican House
Barrie, Ontario
05.2024 - Current
- Provided exceptional customer service in a fast-paced environment, efficiently attending to multiple tables and ensuring a high level of guest satisfaction.
- Gained experience in bartending, including drink preparation and mixing, enhancing customer experience with beverage recommendations.
- Completed certifications in Smart Serve and Food Safety, demonstrating commitment to responsible service and safety.
Quality Inspector
Albarrie
Barrie, ON
05.2023 - 11.2024
- Examine finished textile products for defects, including irregularities in color, size, texture, and overall appearance.
- Measure and check the specifications such as dimensions, length, and thread count.
- Collaborate with production teams to resolve issues and implement corrective actions.
Social Media Manager
Materiales Monterrey
Veracruz , Mexico
09.2021 - 03.2023
- Implemented social media campaigns increasing company visibility.
- Developed social media content creating a faithful and stable community.
- Implemented online costumer service creating a memorable experience ensurance brand loyalty.
Sales Associate
American Eagle
Veracruz , Mexico
10.2019 - 07.2021
- Reached store KPI's and maintained it for at least 18 months.
- Maximized store sells by doing cross-selling and upselling.
- Formed part of a leadership team ensuring store goals were reached every month.
Education
College Degree - Marketing
Universidad Del Valle De Mexico
Veracruz, Mexico 12.2020
High School Diploma -
Colegio La Salle
Veracruz, Mexico 07.2016
Skills
- Teamwork and collaboration
- Customer Service
- Attention to Detail
- Communication Skills
- Multitasking
- Adaptability
Languages
- English
- Spanish
Timeline
Server
The Mexican House
05.2024 - Current
Quality Inspector
Albarrie
05.2023 - 11.2024
Social Media Manager
Materiales Monterrey
09.2021 - 03.2023
Sales Associate
American Eagle
10.2019 - 07.2021
College Degree - Marketing
Universidad Del Valle De Mexico
High School Diploma -
Colegio La Salle
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