Maria Fe Vasquez
Administrator - Marketer
Toronto,ON
Summary
Maria fe Vasquez Business administrator/ marketer more than 9 years of experience in customer relationship.
Account manager with more than 5 years of experience leading negotiations and managing the agency- client relationship. Led teams of 4-7 people across technology, business and design department.
Strong project management and problem solving allow for superior customer service. Experience creating fun and elegant events.
Currently studying a Co-op program in Hospitality and tourism in Toronto School of Management.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
Server
Cafe Landwer, restaurant
Toronto, Ontario
09.2022 - Current
- Set dining room for service
- Prepare for service, polish cutlery/ glassware, stock side stations
- Provide friendly and informed response to questions regarding menu and cold and hot drinks
- Deliver timely food and beverage service according to specific restaurant standards
- Order items with speed and accuracy
- Maintain a clean and sanitary workstation
- Run food efficiently and with sense of urgency
- Removal of all dirty dishes, glassware and cutlery
- Quick and thorough completion of assigned side duties
Bartender - Barista
Mayrik
Toronto
05.2022 - Current
- Served bar and restaurant patrons ordered drinks, including beer, wine, liquors, mixed beverages, coffees and tea
- Kept bar area safe, clean, and well-stocked throughout each working shift
- Performed daily inventory audits and weekly product and supply orders
- Besides i usually help running food and as a host
- Contact: Roberto Chong
- Phone: 6476074397
Account Manager
Thinkers Digital
Lima, Lima
08.2017 - 02.2022
- Cooperating with other departments to define marketing campaign plans and ensure they align with the desired outcomes.
- Despite the agency was new i built deep relationships with clients to understand their specific needs and brought in S/40,000 in sells for meeting those needs.
- Establishing and maintaining relationships with clients and communicating with them about the campaign progress and results.
- Managing the execution of multi-platform marketing campaigns by delegating tasks to cross-functional teams.
- Presenting post-campaign reports to clients and the Head of Marketing, including data-driven insights and recommendations for strategy improvement.
- Main customers: Unimed, Grunenthal, IQ Farma (Medical laboratories), Cafe de Lima, Amoramar, Entrañable, La Catrina (Restaurants)
- Contact: Grecia Garrido
- Phone: +51 944298711
Waitress
Mr. Sushi Cusco
10.2020 - 02.2021
- Took orders from and serve food and beverages to patrons
- Performed consistent check-ins with patrons to ensure satisfaction and address complaints rapidly
- Used cash registers and credit card machines to cash out customers
- Answered questions about the menu and make recommendations when appropriate or requested
- Assisted a team of hosts and hostesses by greeting, seating, and thanking customers
- Contact: Karen Yabar
- Phone: +51 943574560
Customer Relationship Marketing – Event Analyst
Natura Cosmeticos
Lima
04.2015 - 02.2017
- Lead the creative process and development of innovative themes for events (all must be unique).
- Develop action plans and campaigns aimed at the sales channel.
- Plan the communication strategy using digital media, activations, and face-to-face events.
- Carry out the evaluation and selection of suppliers for the organization of events.
- Manage and control compliance with the budget allocated to events and recognitions.
- Develop and monitor the indicators of effectiveness and satisfaction of the events.
- Manage and control the realization and communication of incentive campaigns of the entire Sales Force.
- Main achievements: Organize an event for 900+ people, the average of satisfaction of the events were 92%.
Leasing - Trainee
Banbif
Lima
03.2014 - 03.2015
- Negotiated with clients to take insurance
- Negotiated with insurance companies to obtain lower rates
- Demonstrated respect, friendliness and willingness to help our final customers.
- Improve the relationship with the large insurers of the country and increase insurance sales by 20%.
Finance Volunteer
AIESEC
Lima, Lima
03.2008 - 12.2014
- Collaborated with team members to achieve target results.
- Manage the budget of the organization.
- Organized fundraising events to generate more money to the committee.
- Drove operational improvements which resulted in savings and improved profit margins.
Volunteer
EduAction
12.2012 - 04.2013
- Social project in public schools
- Taught different topics like sustainability, cultural diversity, creativity and innovation
- Used strong interpersonal communication skills to convey information to others
- Planned activities related to the topic of the day.
Waitress
Ibuki
Lima
08.2009 - 12.2009
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Used cash registers and credit card machines to cash out customers
- Perform consistent check-ins with patrons to ensure satisfaction and address complaints rapidly
- Communicate with kitchen staff via computers
- Greeted new customers, discussed specials and make recommendations when appropriate or requested and took drink and food orders.
Education
Diploma in Hospitality And Tourism - Hospitality And Tourism - Coop
Toronto School of Management
Toronto, ON 09.2022 - 09.2024
Specialization in Digital Marketing - Digital Marketing
ESAN
Lima 03.2018 - 03.2019
Licenciate - Business administration
Universidad De Lima
Lima 07.2016 - 10.2016
Bachelor's degree - Business Administration
Universidad De Lima
Lima 08.2008 - 01.2015
Skills
Relationship and Team buildingundefined
Timeline
Server
Cafe Landwer, restaurant
09.2022 - Current
Diploma in Hospitality And Tourism - Hospitality And Tourism - Coop
Toronto School of Management
09.2022 - 09.2024
Bartender - Barista
Mayrik
05.2022 - Current
Waitress
Mr. Sushi Cusco
10.2020 - 02.2021
Specialization in Digital Marketing - Digital Marketing
ESAN
03.2018 - 03.2019
Account Manager
Thinkers Digital
08.2017 - 02.2022
Licenciate - Business administration
Universidad De Lima
07.2016 - 10.2016
Customer Relationship Marketing – Event Analyst
Natura Cosmeticos
04.2015 - 02.2017
Leasing - Trainee
Banbif
03.2014 - 03.2015
Volunteer
EduAction
12.2012 - 04.2013
Waitress
Ibuki
08.2009 - 12.2009
Bachelor's degree - Business Administration
Universidad De Lima
08.2008 - 01.2015
Finance Volunteer
AIESEC
03.2008 - 12.2014
Similar Profiles
Dario AbrilDario Abril
Barista Trainer at Cafe LandwerBarista Trainer at Cafe Landwer
Inbar EshelInbar Eshel
Front of House Manager at Cafe LandwerFront of House Manager at Cafe Landwer
Asim Hakan ArslanAsim Hakan Arslan
Expo at Cafe LandwerExpo at Cafe Landwer
Priscila WanderleyPriscila Wanderley
Shipping and Receiving Clerk at Harry Rosen IncShipping and Receiving Clerk at Harry Rosen Inc
Raven DodaRaven Doda
Veterinary Technician Extern at OVC HSC Large Animal WardsVeterinary Technician Extern at OVC HSC Large Animal Wards