Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
Maintained appropriate filing of personal and professional documentation.
Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
Front Desk Receptionist
CENTRAL FINANCIAL & REALTY
08.2023 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Mortgage Loan Processor Assistant
CENTRAL FINANCIAL & REALTY
01.2012 - Current
Managed pipelines consistently, prioritizing tasks efficiently to meet tight deadlines without compromising quality or customer service levels.
Assisted in the preparation of loan files for submission to underwriting, improving overall efficiency.
Ensured accuracy of data entry into various systems to maintain precise information for decision-making processes.
Served as liaison between borrowers, realtors, and lenders to foster strong relationships and enhance communication.
Notary Public
CENTRAL FINANCIAL & REALTY
06.2006 - Current
Checked documents for accuracy and correct signing before notarizing.
Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
Checked documents and identifying credentials for all parties.
Checked client identification to maintain compliance with state legal requirements.
Administered oath to document signers to obtain affirmation of truth.
Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
Looked for signs of fraud or coercion and refused notarization.
Real Estate Transaction Coordinator
CENTRAL FINANCIAL & REALTY
03.2004 - Current
Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
NA at Licensed Real Estate Professional, Central, Howard Hanna Rand Realty | SRC RealtyNA at Licensed Real Estate Professional, Central, Howard Hanna Rand Realty | SRC Realty