Maria E Arce
San Diego
Summary
Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance.
Reliable professional in transportation, known for maintaining high productivity and efficiently completing tasks. Skilled in safe driving practices, customer service, and route planning. Excel at time management, problem-solving, and communication, ensuring smooth operation and passenger satisfaction.
Overview
12
12
years of professional experience
Work History
Uber Driver
Uber
07.2017 - Current
- Transported passengers safely to various destinations across city and suburbs.
- Managed navigation using GPS systems for efficient route planning.
- Communicated with riders to ensure a positive customer experience.
- Assisted passengers with luggage and special needs during rides.
- Adapted to changing traffic conditions and adjusted routes accordingly.
- Handled payment processing and fare calculations seamlessly.
- Provided feedback to improve service quality and driver experience.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Followed safety regulations and state laws governing vehicle operation.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Arranged to pick up customers or groups.
- Inspected vehicle and personally handled routine upkeep.
- Delivered or picked up mail and packages for customers or employees.
Janitorial Maintenance Supervisor
Supervisor's Title
San Diego
07.2014 - 07.2017
- Supervised daily cleaning operations and maintenance schedules for multiple facilities.
- Trained and mentored staff on proper cleaning techniques and safety protocols.
- Conducted inspections to ensure compliance with cleanliness standards and safety regulations.
- Developed cleaning plans tailored to specific environments and client needs.
- Implemented quality control measures to enhance service delivery in janitorial tasks.
- Coordinated inventory management for cleaning supplies and equipment procurement.
- Managed communication between staff, clients, and upper management regarding service issues.
- Assisted in resolving operational challenges to maintain efficient workflow among teams.
- Resolved customer complaints promptly in a professional manner while adhering to company policies.
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations .
- Provided technical advice and support when troubleshooting malfunctions with janitorial machines or tools.
- Maintained records of all repairs and replacements performed by staff members.
- Supervised and coordinated daily janitorial tasks to ensure efficient completion of duties.
- Monitored staff performance, provided feedback and guidance for improvement, and addressed any issues or complaints in a timely manner.
- Managed relationships with external vendors providing maintenance services such as pest control or HVAC technicians.
- Assisted with painting projects throughout the facility as needed.
- Trained new employees on proper cleaning techniques, safety procedures, and use of equipment.
Education
Maria E Arce
Chula Vista, CATimeline
Uber Driver
Uber
07.2017 - Current
Janitorial Maintenance Supervisor
Supervisor's Title
07.2014 - 07.2017
Maria E Arce