Maria Dolores Valenzuela De Jesus
Moreno Valley
Summary
Highly motivated and knowledgeable medical professional with a strong desire to expand skills and apply existing expertise in the field. Proficient in a wide range of medical procedures, including blood draw, injections, vital signs monitoring, clinical notes, IV infusion, and urinary catheterization. Additionally, possesses exceptional administrative skills in medication management. Experienced in utilizing software applications such as Word, Microsoft Excel, Adobe Acrobat, and PowerPoint to efficiently support medical operations. Committed to delivering high-quality patient care and contributing to the success of the healthcare team.
Overview
28
28
years of professional experience
1
1
Certification
Work History
RN Case Manager
Traditions Health Hospice
05.2024 - 02.2025
- Home visits of patients and take vital sings
- Administer Medications
- Blood Drawn and take care of wounds
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Administered medications and treatments as prescribed by physicians.
- Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
- Created patient assessments and plans for individual home care needs.
- Monitored patient reactions after administering medications and IV therapies.
RN Case Manager
Global Home Hospice
03.2019 - 05.2024
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Educated patients and caregivers on healthcare protocols and processes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
Truck Driver
Volume Snack
04.2016 - 03.2019
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Registered Nurse
Best Option Health Care
10.2012 - 04.2016
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
RN Case Manager
Triple SSS Management a Member of Blue Cross Blue Shield
04.2008 - 10.2012
- Patient Call, visiting patients at home to see need for services
- Evaluate Service PCP
- Arrange appointment with specialists
- Approval Process Studies, Refer T.S if Necessary
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Ass. Administrative
Hogar Guadalupe
04.1997 - 04.2008
- Oversee Department duties and goals
- Cross Train a new employees and supervisor personal
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintain office supply count and prepare a spread sheet of daily counts
Education
Associate of Science - Nursing’s
National College University
Rio Grande, PR06-2008
High School Diploma -
Blair High School
Pasadena, CA06-1988
Skills
- Blood Drawn
- Injections
- Vital Signs
- Clinical Notes
- IV Infusion
- Urinary Catheter
- Administrative Medication
- Word
- Microsoft Excel
- Adobe Acrobat
- Chronic disease management
- Patient assessments
- Discharge planning
- Documentation and charting
- HIPAA compliance
- Self-motivation and discipline
- Infection control measures
Summary Skills
- Blood Drawn
- Injections
- Vital Signs
- Clinical Notes
- IV Infusion
- Urinary Catheter
- Administrative Med Medication
- Efficient in Word
- Microsoft Excel
- Adobe Acrobat
- Power Point
Certification
- Registered Nurse License (RN) - State Board of Nursing.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
RN Case Manager
Traditions Health Hospice
05.2024 - 02.2025
RN Case Manager
Global Home Hospice
03.2019 - 05.2024
Truck Driver
Volume Snack
04.2016 - 03.2019
Registered Nurse
Best Option Health Care
10.2012 - 04.2016
RN Case Manager
Triple SSS Management a Member of Blue Cross Blue Shield
04.2008 - 10.2012
Ass. Administrative
Hogar Guadalupe
04.1997 - 04.2008
- Registered Nurse License (RN) - State Board of Nursing.
Associate of Science - Nursing’s
National College University
High School Diploma -
Blair High School
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