Maria Christina Concepcion
Sydney,Nova Scotia
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Justin Restaurant (Mcdonalds)
Sydney, NS
10.2011 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Engineering - Computer Engineering
University of Baguio
Philippines03.2004
Skills
- Graphic Design
- Time Management
- Closing and Contract Negotiations
- Business Planning
- Staff Supervision
- Customer Relations
- Staff Training
- Schedule Oversight
- Reviewing Performance
- Strategic Planning
- Sales Reporting
Timeline
Assistant Manager
Justin Restaurant (Mcdonalds)
10.2011 - Current
Bachelor of Engineering - Computer Engineering
University of Baguio